I've just created a blu-ray project with about 20 timelines. I created an 35GB ISO file which I burned to a dual layer BD-R disc. Everything seems to work fine when I play it back on a blu-ray player except for 6 videos/timelines. They play as a black screen and it seems to freeze up the player for a few seconds as I can't press the menu button to get back to the menu for a while. All the files were created in Media Encoder with the exact same settings, so I don't think it's a compression settings problem. All the files are different formats so I know it's not a format issue -- the black screen videos are 1080i, 1080p, and 480i, and the videos that work are 1080p, 1080i, 480i, and 720p. I'm recompressing the offending videos at the moment hoping that something went wrong there, but between that, building the project, and burning, a new disc won't be ready for a few hours. Does anyone have any advice in the meantime?
On a related note, I've recently started getting an internal error 11 on some of builds, but I don't remember what file it was having trouble finding.
All the 1080p23.976 videos have the same specs and were compressed with the same default H264 blu-ray setting in Media Encoder, only some play and some come up as black. I even re-compressed the offending ones last night just to be sure and they're still not working. I'm thinking that the problem is coming from encore. I also realized that one of the H264 480i videos that isn't working is from a different blu-ray I made a few months ago that did work. So it can't be a compression or format issue. I may start a new project from scratch and bring in all the assets to see if that helps.
I don't do BluRay, but I read there is a Premiere bug that Encore will not work properly if you export from Premiere, for BluRay, using 2-pass VBR encoding
I ran into that problem when I did my first blu-ray, but these were all done with Media encoder's defaul, which is 1-pass VBR and, like I said, the other videos with the exact same settings work.
So I tested out my rebuilt blu-ray disc today - some of the timelines that were black before now play, and some of the timelines that played are now black! So it must be something that encore is doing wrong. The only thing I did was create a brand new project, imported all my media (the exact same media from the previous project) and recreated all the buttons and timelines. I also cleared the media cache just in case. Ideas anyone?
Well, that's weird and aggravating!
I'm confused by the number of formats you say are in the project (from post 1) and no information about navigation.
Each timeline has only one asset?
Are all of your assets BD compliant in terms of Jeff's chart linked at post 3?
Are you still getting the Error 11?
The navigation is a simple list with buttons, each one linking to a single timeline. All timelines except for one have only a single audio and video asset. The videos themselves are an assortment of formats, 480i, 720p, 1080i, 1080p, but the ones showing up as black are not a single format, so that can't be the issue. All were compressed in Media Encoder with the default Blu-ray H264 setting (I also checked render maximum depth and use maximum render quailty on them all). The original sources are quicktime reference files from Avid Media Composer. Encore says that none of the files need to be transcoded for blu-ray, and they all play in Encore's preview.
I've been creating a BD disc image so far. I did try to create a BD folder, but that was when I was getting the error 11.
Thanks for any help...
This doesn't seem to be the problem. In fact, I can't figure out myself how to even deselect the tracks. When I play the tracks from the blu-ray the screen goes black, but there isn't any audio either. It sounds like the player freezes up almost, I can hear the disc spin down. None of the remote's buttons work, and the player goes back to the main menu after about 30 seconds of black silence.