Adobe Community: Need help getting access with RC2 of LR4 to a catalog that was processed with RC1

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1. dj_paige,

Apr 27, 2012 10:20 AM in reply to mtmanmo

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That would be a surprise, if true, because my LR4.1 RC2 opened the LR4.1 RC1 catalog on my computer.

Did you try File->Open Catalog? If so, what happened (and what error message did you get, if any)?

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2. mtmanmo,

Apr 27, 2012 10:30 AM in reply to dj_paige

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Thanks for the reply. What happens is that I don't even get into Lightroom

4 RC2. There is an immediate error message saying unexpected error opening

catalog, I have an opportunity to choose a catalog and I designate the LR4

catalog and get the same error. I'm not getting into to main LR4 menus at

all. Theories?

Mark

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3. dj_paige,

Apr 27, 2012 10:44 AM in reply to mtmanmo

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Make sure you have permission/write access to the directory where you put your catalog.

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4. mtmanmo,

Apr 27, 2012 10:45 AM in reply to dj_paige

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Here's a followup comment on my experience. I have now tried taking the

option of creating a new catalog, figuring that I can use that catalog for

my pictures this weekend and sort things out when I get home. Lightroom

refused to open a new catalog on the portable external drive where all my

other catalogs are stored, saying that "Lightroom catalogs cannot be opened

on network volumes, removable storage or read-only volumes." This is very

strange, since there are both LR3 and LR4 catalogs on that same drive and

I've been using them there for more than a year.

Mark

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5. mtmanmo,

Apr 27, 2012 10:51 AM in reply to dj_paige

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Thanks. I have read/write access to that directory and to the lrcat and

lrdata files, themselves.

Mark

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6. dj_paige,

Apr 27, 2012 11:07 AM in reply to mtmanmo

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delete preferences, try again

next idea ... in your operating system, find the catalog file from LR4.1 RC1, and double-click on the catalog file

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7. mtmanmo,

Apr 27, 2012 11:08 AM in reply to dj_paige

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Thanks. When I attempt to access the preferences menu item nothing happens.

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8. dj_paige,

Apr 27, 2012 11:14 AM in reply to mtmanmo

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mtmanmo wrote:

Thanks. When I attempt to access the preferences menu item nothing happens.

I don't understand your use of the word "access". My advice was to delete the preferences, not "access" the preferences.

Also try double-clicking on the catalog file itself instead of the Lightroom icon.

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9. mtmanmo,

Apr 27, 2012 11:23 AM in reply to dj_paige

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Please elaborate then, on how I should delete the preferences. These are

Lightroom preferences, right? Is there some way to delete them that doesn't

involve touching the preferences menu in Lightroom?

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10. mtmanmo,

Apr 27, 2012 11:43 AM in reply to dj_paige

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BTW: I did try double-clicking on the catalog file, itself. No luck; same

result.

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11. dj_paige,

Apr 27, 2012 11:52 AM in reply to mtmanmo

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You find the location of the preferences file, then in your operating system you navigate to that location and "delete" the file (probably instead of deleting it, you should just move it somewhere else and LR will create a new one; this way you can move it back if it doesn't work)

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12. mtmanmo,

Apr 27, 2012 11:58 AM in reply to dj_paige

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Sorry to be so apparently ignorant here (and I really appreciate your

patience!), but if you're willing to elaborate somewhat further, that would

be appreciated. It appears that you're talking about an LR preferences

file. My OS is MacOS X (10.6.8). As far as I can tell, all the files

associated with Lightroom on this machine are in one directory and for LR4

there are only an lrcat and an lrdata files. I'm somewhat skeptical that

there is a separate preferences file in this context, but I definitely not

knowledgeable in this space.

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13. dj_paige,

Apr 27, 2012 12:47 PM in reply to mtmanmo

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I really can't tell you where the preference file is on a MAC, as I don't use Macs.

Here is link to the location for LR3, it might be the same as LR4, I just don't know. The file itself is named com.adobe.Lightroom3.plist

http://helpx.adobe.com/lightroom/kb/preference-file-locations-lighroom -3.html#main_File_locations_in_Mac_OS_X_

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14. jim01403,

Apr 27, 2012 1:08 PM in reply to dj_paige

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Paige, because we were repeating ourselves so often, I ended up doing a write-up on "Resetting the Preferences" for the Tips and Tricks section over at the Lightroom Forums. You can see it here:

http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Tr ashing-%29-the-Lightroom-Preferences-file

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15. dj_paige,

Apr 27, 2012 1:34 PM in reply to jim01403

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Well, Jim, that will come in handy

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16. jim01403,

Apr 27, 2012 1:50 PM in reply to dj_paige

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I hope so....there are a few other new articles in there as well which you also may find useful.

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17. mtmanmo,

Apr 27, 2012 9:04 PM in reply to jim01403

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Excellent article Jim. Thanks very much! Between that article and your

tutoring, Paige, I think I have enough to go on, though it may be tomorrow

or the next day before I have time to try this. Thanks, again.

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Need help getting access with RC2 of LR4 to a catalog that was processed with RC1

Apr 27, 2012 9:58 AM

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