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Adobe Support

Apr 27, 2012 8:25 PM

I dont understand Adobe Support!  We pay alot of money to Adobe to purchase a great piece of software and we still have to pay for support if we have issues using the software like it should be used.  I called today to discuss an issue and have had CS3, CS4 Web Design, CS5 Master, CS5.5 Master and now CS6 Master Suite, you would think for the money we spent for these we could get some free support for the software.

 

Just saying....

 

Thanks,

Shawn

 
Replies
  • Currently Being Moderated
    Apr 27, 2012 8:31 PM   in reply to Sonictech

    The volunteers on this forum offer free support 24/7.

     

    What issue do you have with Dreamweaver?

     
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  • Currently Being Moderated
    Apr 27, 2012 11:04 PM   in reply to Sonictech

    I see that this is a duplicate post and that the main discussion is here

    http://forums.adobe.com/message/4366743?tstart=0

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
    Currently Being Moderated
    Apr 27, 2012 11:04 PM   in reply to John Waller

    John, this is a bump of another thread we were discussing here: http://forums.adobe.com/message/4366743#4366743

     
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  • Currently Being Moderated
    Apr 27, 2012 11:05 PM   in reply to Sudarshan Thiagarajan

    Yes, just got that thanks.

     

    The OP is using this thread to vent.

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
    Currently Being Moderated
    Apr 27, 2012 11:07 PM   in reply to John Waller

     
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  • Currently Being Moderated
    Apr 28, 2012 5:49 PM   in reply to Sonictech

    FYI: This is a user-to-user forum.  Adobe tech support never looks at these posts. 

     

    If you have valid product concerns such as a reproducible bug to report or a feature request, post it where it will be seen by Adobe product engineers. 

     

    Bug Report & Feature Request Form

    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

     

     

     

    Nancy O.

    Alt-Web Design & Publishing

    Web | Graphics | Print | Media  Specialists 

    http://alt-web.com/

     
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