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Dagacre1981
Currently Being Moderated

Problems Logging on Folio Builder

Apr 27, 2012 3:53 AM

Good morning,
I have a problem that I am unable to solve. Introduced on the tab of Folio Builder Conraseña me Register and asked him not to close the session.
Olvidé password and changed, and now InDesign hangs on the tab of Folio Builder and does not let me restart session, the clock keeps turning.


Any solution? Thanks!

 
Replies
  • Currently Being Moderated
    Apr 28, 2012 6:24 AM   in reply to Dagacre1981

    I've noticed that you may need to delete in designs preferences from time to time using DPS. Try quitting inDesign and then restarting, as soon as you launch inDesign hold down ctrl, option, command and shift.  It should then ask you if you want to delete the preferences, if it doesn't, quit and try again.  You have to hit the keys immediately after launching.  Most likely that will stop your endless clock, it usually does the trick for me.  Good luck.

     
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  • Currently Being Moderated
    May 2, 2012 7:45 AM   in reply to Dagacre1981

    Are you on a mac?  Have you done a safe boot or repaired permissions lately?

     
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  • Currently Being Moderated
    May 2, 2012 8:16 AM   in reply to Dagacre1981

    What did it?  you gotta share now!

     
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