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License is no longer working Error - 150:30 - CS4

Apr 28, 2012 1:09 PM

I have seen this question here but have not seen a solution.  I recently (grudgingly) upgraded to Lion 10.7

Now all my CS4 applications won't opne and give me this error that the license is no longer working!  I have gone through all the fixes that Adobe recommends and nothing works.  The only thing I have not done is uninstall everything and reinstall - I am really afraid to do that.

 

Has anyone found a solution to this?  I am really upset and depend on Dreamweaver and Photoshop for my work!

 
Replies
  • Currently Being Moderated
    Apr 28, 2012 1:18 PM   in reply to MartyR707

    Did you use the Licensing Repair Tool?

     

    Download here:

    http://www.adobe.com/support/contact/licensing_download_eula.html

     
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  • Currently Being Moderated
    Apr 28, 2012 1:57 PM   in reply to MartyR707

    Did you try going through the other steps as well?

     

    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac- os.html

     
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  • Currently Being Moderated
    Apr 28, 2012 2:40 PM   in reply to MartyR707

    Then you will have to try the final step and contact Adobe support.  The installation support is free and you can upload log files to help them determine what is not working on your end: http://www.adobe.com/support/crm_portal/ssi/ftpinfo.html

     

    http://www.adobe.com/support/contact/

     

    Unforunately, we can only help so far and if the steps are not working this is your only option outside of re-installation (and possibly re-activation if you cannot get into an app to de-activate).

     
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  • Currently Being Moderated
    Apr 28, 2012 2:56 PM   in reply to MartyR707

    One interim option would be to download the CS5.5 Trial and get 30 days use out of it while sorting out the CS4 issues.

     

    It'll install into its own folder so it won't affect your CS4  installation.

     

    With CS6 out next week, you can also Trial that when it's available.

     
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  • Currently Being Moderated
    Apr 28, 2012 3:14 PM   in reply to MartyR707

    I assume it is good with Lion?  Adobe is no longer selling CS5.5 thought because 6 is about to come out - but I think the trial is still there

    CS5.5 is still there for trial and purchase (CS6 is only pre-order at the moment).

    http://www.adobe.com/cfusion/tdrc/index.cfm?product=dreamweaver

     

    The only Dreamweaver issues with OSX Lion listed on Adobe's website relate to CS4

    http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html

     

    CS5.5 works fine with Lion (though not officially listed as being suppported).

     

    CS6 offically supports Lion

    http://www.adobe.com/products/dreamweaver/tech-specs.html

     
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  • Currently Being Moderated
    Apr 28, 2012 3:32 PM   in reply to MartyR707

    Looks like Web Premium CS5.5 has been withdrawn already.

     

    Web Premium is no longer available in CS6.

     

    It's been merged with Design Premium and is now called Design & Web Premium

    http://www.adobe.com/products/creativesuite/design-web-premium.html

     
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  • Currently Being Moderated
    Apr 28, 2012 4:06 PM   in reply to MartyR707

    Did the site definitions transfer OK from CS4?

     

    i.e. do they appear in the Site Manager?

     

     

    They are not showing up in recent files.

     

    No files will appear there until you've opened them in CS5.5 at least once.

     
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  • Currently Being Moderated
    Apr 28, 2012 4:08 PM   in reply to MartyR707

    Click the Buying guide link. It's all there.

     
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    Apr 28, 2012 4:14 PM   in reply to MartyR707

    Also have a look at the Creative Cloud (new in CS6) subscription offering.

     

    Small upfront outlay (US$50 monthly payments) gives you access to a boatload of products and services.

    http://www.adobe.com/products/creativecloud.html?promoid=JQPEQ

     

    If you're in its target market, it's worth serious consideration when you compare TCO for Cloud vs Perpetual Licenses over 2 or 3 or more years.

     
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  • Currently Being Moderated
    May 14, 2012 9:43 AM   in reply to John Waller

    Hey Marty,

     

    had the same problem here with PSE 8 after system recovery from time machine backup. I also updated to Lion couple of month ago. I also tried all of the listed solutions on the adobe support pages but none of them worked. The folder FLEXNet_Publisher in the systems hard drives folder Preferences, which it says to be deleted does not exist and was only found in the application support folder. I also tried all of the other solutions listed on this page: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac- os.html  and had more or less the same problems, it did not work.

     

    I found the following solution myself by doing this:

     

    go to the folder [hard drive]/Library/Application Support/FlexNet Publisher and make a copy of this folder

    then go to the folder [hard drive]/Library/Preferences and paste this copied folder there.

     

    Then try again to start your application and now it should show you the licenceregistry window. Type in your serial number and confirm. Then the application starts and runs properly. So it was on my system.

     
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  • Currently Being Moderated
    Jul 8, 2012 10:16 AM   in reply to steffelchenk

    Steffelchenk you are a genius and just saved me from blowing a deadline since there is no Adobe support over the weekend!

     
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    Jul 8, 2012 11:16 AM   in reply to Lsan61

    THX @ Lsan61, but remember, my solution to copy and paste the named folders always works one time. I finally deleted PSE8 and reinstaled it again and it runs properly now. There was no problem with system difficulties, because of the 32 bit system PSE8 originally was made for and and the  64 bit systems (OS XLion) I have running now. I somewhere red, that this might cause installing problems.

     
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  • Currently Being Moderated
    Jul 8, 2012 12:54 PM   in reply to steffelchenk

    My issue was with my MacBook  I bought it last November and it crashed, so Genius Bar reinstalled my HD and I used Time Machine to retreive my last state of normalcy.  All of my other programs work fine except Adobe Creative Suite had the 150:30 error message.  It is working now thanks to your solution so I am least able to complete my project.  However if I have future problems I will call Adobe during their business hours, since I own the software legally they should (hopefully) be able to help me. Thanks again!

     
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    Jul 8, 2012 1:53 PM   in reply to Lsan61

    that's what I thougt, when I called the Adobe support, but they could not help to fix the problem. Good luck to you!

     
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    Feb 8, 2014 10:32 AM   in reply to steffelchenk

    genius, steffelchenk! thank you!

     
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