Hello, I have trouble with downloading anything by adobe.com. I have done mainly everything. Well, my problem is, whenever I download a trial, I can finish and open Adobe Download Manager, but when I attempt to sign in to my account in Adobe Download Manager, it says: "Error communicating with adobe.com (Error 100) Check your network connection, and restart Adobe Download Manager." This happens with everything I download made by Adobe, as well as I am having problems with Google Chrome. Well, anyways, I have tried-seriously - EVERYTHING. I mean seriously... I
uninstalled and reinstalled Adobe Download Manager
cleared cache
cleared cookie
cleared browsing data
ran ccleaner
disabled firewall
used another browser
cleared my cache [manually]
accessed AppData\Roaming\.com...
restarted computer
ran as administrator
I probally did what you are about to type... Anyways, If I could get some help, I would seriously be VERY happy. I want Google Chrome and Adobe.
Thanks
- Lucky
Where are you trying to download the install files too?
Alternately you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.
I would recommend trying solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Solution_1.
Lucky82610 I would recommend contacting our support team at this point. You can always refer them to this thread as well so they can see what has been tried so far. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you described.
It should be safe I haven't heard any reports of users experiencing problems by utilizing the process documented at http://forums.adobe.com/thread/981369.
Lucky82610 at this point I would recommend contacting our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Our support team should have assisted you with the downloading process. Otherwise you can try the solutions listed previously. It does seem though that you would benefit from a one to one support setting which is why I recommended contacting our support team. If you would like to private message me your details for contact and your preferred time and time zone I can request that the support team contact you.
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