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Photoshop CS6 Beta (READ ONLY)

uhanepono

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bug - dialog boxes extremely dark

Apr 26, 2012 8:34 PM

Tags: #macbook #osx_lion #bug_report #photoshop_cs6_beta

Hi. the dialog boxes I call up are often extremely dark and either stay that way or take a moment to convert to the normal view. I am working on an external monitor hooked up to my mac bookpro. Running lion. There is no particular action I take to induce this responce. It happens 75% of the time and with no descernable pattern. thanks aloha, U

1691 Views 25 Replies Latest reply: Pete.Green, Apr 30, 2012 5:15 PM

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1. PECourtejoie,

Apr 27, 2012 3:09 AM in reply to uhanepono

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Hello! you do seem to run into many different issues, including some that most other users don't encounter.
You already posted your system info in another thread, I think.
What other programs are running? What is not standard in your MBP. Is it the case when you use only one screen?

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2. PECourtejoie,

Apr 27, 2012 3:24 AM in reply to PECourtejoie

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Here a link to a post with his system info: http://forums.adobe.com/message/4364727#4364727

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3. Chris Cox,

Apr 27, 2012 9:14 AM in reply to uhanepono

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Looks like a driver bug or due to something trying to modify system drawing behavior.
I'd guess a haxie or some sort of ColorSync problem.

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4. uhanepono,

Apr 27, 2012 10:41 AM in reply to Chris Cox

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Hi Chris, What's to do? "

haxie or some sort of ColorSync problem.

I don't know what those are or how to modify/fix them. s it a hardware problem, OSX problem or app problem? thanks again for your help. CS%.1 has worked flawlessly on this system for some time. aloha, U

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5. uhanepono,

Apr 27, 2012 10:54 AM in reply to PECourtejoie

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Hi, The only other programs running are a proxy server and safari (for the lynda.com tutes). CS5.1 ran flawlessly on this system for some time. What is a MPB so I can find out for you, please? I will start app up in the main screen with the ex monitor disconected and let you know. Do you need to know make and model of ex monitor? It's a samsung syncmaster TFT-LCD Monitor.

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6. Noel Carboni,

Apr 27, 2012 11:22 AM in reply to uhanepono

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Is it just me or are the buttons a different shape than what's seen on a bone stock Macintosh?

Whatever ("haxie"?) you've installed that's altered your desktop "theme" to square up those buttons is what's probably wrong with it.

-Noel

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7. PECourtejoie,

Apr 28, 2012 12:51 AM in reply to Noel Carboni

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Noel, that's the new standardized UI on Mac and PCs.
uhanepono, MBP stand for Mac Book Pro.

Let's follow the discussion in the thread I linked higher.

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8. Noel Carboni,

Apr 28, 2012 10:01 AM in reply to PECourtejoie

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You're saying Adobe has made the buttons more square on Macs now?

Not sure what you're talking about, because I'm not seeing anything all that similar (ignoring the brightness) between either of the images I posted above and what I see from Photoshop CS6 on Windows 7....

-Noel

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9. Chris Cox,

Apr 28, 2012 10:26 AM in reply to uhanepono

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>> from the OP >> "my mac bookpro. Running lion."

I almost wonder if he installed the WIndows version by mistake and is running under Wine or something....

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10. uhanepono,

Apr 28, 2012 11:14 AM in reply to Chris Cox

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Hi all, I am running on a mac with lion in a mac environment. The style of those bottons can be easily changed in preferences. I have been using that style fro years. The darkness of the panel is what's at issue and what I was reporting. It is so dark that I can't read the words on the buttons. This is being addressed, thanks aloha, Uhane

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11. Chris Cox,

Apr 28, 2012 12:01 PM in reply to uhanepono

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Where are you changing the appearance of the buttons and UI elements?
That is not a Photoshop preference, nor a normal MacOS preference.

The darkness is probably a side effect of whatever you are using to modify your UI appearance.
Other people are not seeing that darkness, but they also aren't seeing Windows like UI controls on MacOS.

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12. PECourtejoie,

Apr 29, 2012 2:53 AM in reply to Noel Carboni

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Noel, you will agree that the first and third are more alike than the second and third, no?
uhanepono, please post a screen capture of your Mac Preferences panel. If you used a third party program to darken the UI, that's a haxie, and that is a third party program that might interfere with Photoshop, hence maybe the countless problems you run into.

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13. Noel Carboni,

Apr 29, 2012 5:39 AM in reply to PECourtejoie

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Yes, they're more alike in shape, but the weight of the font is different and the shading of the checkbox is different. It was your use of terms "THE new..." that threw me off. It made me think maybe Photoshop CS6 had done something to try to make the buttons seem more similar to PC, which wouldn't make much sense to do.

-Noel

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14. PECourtejoie,

Apr 29, 2012 5:50 AM in reply to Noel Carboni

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Well, almost everything in the main UI has been refined, for instance, all sliders are now the same, except when needed (blend-if sliders, etc.) The font might be different, but there has been a lot of changes, as you sure have noticed.

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15. Chris Cox,

Apr 29, 2012 10:41 AM in reply to PECourtejoie

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Yeah, I'm confused as well - the font is MacOS, but the button shapes are almost, but not quite, Windows.
Something is way off on his system.

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16. Howard Pinsky,

Apr 29, 2012 11:02 AM in reply to Chris Cox

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I think Noel may have taken that screenshot from an older version of OS X. Aside from the darkening issue, Lion's UI looks consistant to Uhanepono's screenshot. Mine is below.

In terms of the issue, here are a few things to try:

In System Preferences, select Displays > Color > then choose sRGB for the Display Profile.
If that doesn't help, back in System Preferences, select Universal Access > Seeing > and make sure VoiceOver is Off and Display is set to Black on White with Normal contrast.

Are you seeing dark dialogue boxes on other applications, or just Photoshop? If it's occuring outside of Photoshop, you may have an issue with the graphics card itself. I would first try an Erase and Install (backup your data first), then have Apple take a look at the computer. Based on your other posts, it seems like you are experiencing more issues than the average beta tester. Something deeper is occuring here.

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17. Noel Carboni,

Apr 29, 2012 11:20 AM in reply to Howard Pinsky

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Thank you Howard. I guess that's what Pierre was trying to say... What you're showing is the look of the latest OSX (what's that, Lion)? I have to say, I do like the somewhat more square look better.

I don't have a Mac system of my own to check things with. I'm just trying to facilitate the discussion toward a resolution.

-Noel

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18. uhanepono,

Apr 29, 2012 11:28 AM in reply to Howard Pinsky

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Hi everyone, To put the issue to sleep. This forum is for beta testing of PSCS6 so I was reporting an aberration in psCS6 beta when I posted the screen shot of the darkened panel. There are no other apps affected. The rest of my system was and is fine. My settings for the B&W panels is a personal choice, one that lion is supports. It is the darkness of the panels and other quirky artifacts on the external monitor and the mail screen of the macbook pro that I am reporting. All my specs are listed in the thread or in one of my other threads. aloha, Uhane

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19. Chris Cox,

Apr 29, 2012 12:52 PM in reply to uhanepono

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Other people are not seeing the drawing artifacts that you are seeing.

There is still something odd/wrong on your system that causes that - but we don't know what that might be.
We need you to tell us what is on your system that causes dialogs/UI elements to be drawn differently from everyone else's system.

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20. PECourtejoie,

Apr 29, 2012 1:46 PM in reply to uhanepono

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What do you mean by the personal choice? is it the graphite theme? Please, please share the modifications that you did, so that we can try to help you!

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21. uhanepono,

Apr 29, 2012 2:44 PM in reply to Chris Cox

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Hi Chris et al, Please see discussion "bug - refine edge" for more info on CS6 problems on my system that I am running into. That is still an active thread too. The path is system preferences/general/appearance/graphite/highlights/graphite. That path I will post first. ..Looks like I can not post more than 2 screen shots so I will post a new message with more
<quote>Other people are not seeing the drawing artifacts that you are seeing.
There is still something odd/wrong on your system that causes that - but we don't know what that might be. We need you to tell us what is on your system that causes dialogs/UI elements to be drawn differently from everyone else's system<endquote>
Here is a screen shot that shows the preferences I use. They are standard preferences in Lion. I am also including shots from my system prefences in general if that helps and I am including a shot of what that same dialog box looks like in PS5.1

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22. uhanepono,

Apr 29, 2012 2:56 PM in reply to uhanepono

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My screen settings for both monitors. The next shot is the proper way dialog boxes look in CS5.1. Lastly is another example of the darkness aberation. This time it went way way dark when I toggled through with the "f" key to fullscreen on the external monitor. I do not get as many aberations on the main screen but they do occur there too. It is the first thing that happens before the shortcuts become unresponsive and then the cursor and then the app slows to eventually freeze. Hope this helps. Please do see the other thread "bug - refine edge" for more insight. There you will see my system profile too for both the macbook and PS6 aloha, Uhane

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23. uhanepono,

Apr 29, 2012 3:07 PM in reply to uhanepono

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bug - refine edge thread where there is more on what's up on my system and the steps I have already taken, aloha, Uhane

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24. Noel Carboni,

Apr 29, 2012 4:20 PM in reply to uhanepono

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A REAL shot in the dark, but have you tried turning off the [ ] Automatically adjust brightness setting?

-Noel

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25. Pete.Green,

Apr 30, 2012 5:15 PM in reply to Noel Carboni

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I was just thinking the same thing Noel.

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