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Wefren
Currently Being Moderated

Can't create new files nor open existing ones.

Apr 29, 2012 5:01 AM

Tags: #help #bug #new_file #opening_files #photoshop_cs6_beta

It's been a while since I last used photoshop, a similar kind of problem made me move away from the product, but the new features in CS6 are enticing enough for me to be interested in trying it again.

 

My problem is that, while the interface is completely usable (I can open the color picker, play with tools and preselects) trying to open a file or creating a new one does absolutely nothing.

 

File->New or CTRL+N will show the busy cursor for but a brief second, and then disappear, dragging a file to the interface shows me the "denied" cursor (black circle with a bar), File->Open lets me browse my disk but then when I select the image, nothing happens.

 

I've been scouring the forums for a solution to this and tried so many things that it's impossible for me to even try and list them all, so I'll accept any suggestion and try anything, I'll sum up what I did try in the first post (if it stays editable).

 

Please let me succeed in this, I'd love to go back to photoshop.

 
Replies
  • Currently Being Moderated
    Apr 29, 2012 10:39 AM   in reply to Wefren

    Two possibilities: busted video card driver (update it from the GPU maker's website), or the documents are opening on another display (like something you recently had connected and isn't on now - but the OS thinks it is).

     
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  • Currently Being Moderated
    Apr 29, 2012 2:33 PM   in reply to Wefren

    Yeah, Ultramon has had problems like that in the past.

     
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  • Currently Being Moderated
    May 2, 2012 9:20 AM   in reply to Wefren

    Did you re-boot your system?

     

    Reset your preferences?

     
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  • Currently Being Moderated
    May 2, 2012 1:38 PM   in reply to Wefren

    What if you have an image or new doc open and you choose

    Window > Arrange > Tile ? (or any of the other arrangements?)

     
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