Using the remote selector at the bottom of the preview:

Can you switch from one button to another?

Can you execute the button you are on?

What do you see when you look at the button navigation?

Forgot to add: you ought to be able to click execute on the remote below the preview and have it execute the default button, unless a) there's not default, b) there's nothing linked, or c) the thing that is linked is not there anymore.

I know this post is old, but I found it as I am having the same issue.  Encore CS5. I have a menu that I have 9 buttons layed out, near the bottom, and the previous/next and main menu buttons are near the top. The 9 on the bottom are each numbers 1-9. However when I preview it starts at 1 then pressing right arrow does not jump to number 2 but #11, the "next" arrow button on top of page. 

I will post a screen shot with buttons 1-9 hilighted, showing they are not touching, and the button routing turned on.

Any thoughts? 

I guess I will make a new menu and see if I just need to reuild it.

I see. I was thinking it was only the center character, but now I see what that means.  So left button with 1 in center says if you press right arrow go to 11, press left go to 10, etc.  Are those individually adjustable? I tried to recerete in a new menu, with same results. I then say my buttons were setup for Normal.  I changed them to Chapters and it seems to have fixed it.

Is that correct though?

It gets very complicated. See Bill's post 9 and how the original order of layer sets can have an effect.

I set the button routing preferences (in Encore preferences), and automatic usually works if you don't drag the layers around.

But worst case: turn automatic routing off for that menu, click the show routing button, and drag the directional arrows till you get what you want.

Thanks so much for the help! I got it all working and am burning the project now!  (Just gotta get my dual layer to work right!)

Pete

I am running as administrator. My issue is it goes all the way through making the dvd, and goes to the step to write lead-in. Then it ejects saying somethin is wrong with my hardware or something like that. 

So I created an ISO in Encore and am building the DVD using another program from that ISO, and it seems to work. I suspect something with the DVD-R media I am using as my other dual layer I tested it with worked, but it is not printable media.

Pete

Some would say I'm on my way to the loony farm

I really appreciate the help. Seems so easy once someone else points it out, even though it was right in front of me!

That's how we learn!

Pete