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CS4 App Hang error in Windows

Apr 29, 2012 12:15 AM

I am using a Windows/Vista system with Dreamweaver CS4. It has been functioning perfectly for several years including the current html in question. Dreamweaver starts up as normal, I then attempt to load an html document from one of the defined sites, Dreamweaver then will show the code but not the design view and issues the message "not responding".

 

When I exit the software, I have found the following error message from Windows:

 

Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name: AppHangB1
  Application Name: Dreamweaver.exe
  Application Version: 10.0.0.4117
  Application Timestamp: 48c874b4
  Hang Signature: 1136
  Hang Type: 0
  OS Version: 6.0.6002.2.2.0.768.2
  Locale ID: 1033
  Additional Hang Signature 1: 922658487f438b5c42564154096d2528
  Additional Hang Signature 2: 2fee
  Additional Hang Signature 3: b0fd96a6c926ec3d4c4b686407800f01
  Additional Hang Signature 4: 1136
  Additional Hang Signature 5: 922658487f438b5c42564154096d2528
  Additional Hang Signature 6: 2fee
  Additional Hang Signature 7: b0fd96a6c926ec3d4c4b686407800f01

 

I have attempted to solve the problem by deleting the cache file and then the personal configuration folder. Neither action has solved the problem. I have not yet attempted to re-install the software as yet.

 

Any suggestions would be appreciated.

Thanks

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