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Subscription error with photoshop cs5.1

Apr 30, 2012 10:36 AM

heyy, i was wondering if you could help me?. i just got adobe cs5.1 extended and i tried when i entered the code and it had that little tick next to it, then i entered my adobe id and password and it said "we are unable to start your subsription for adobe photoshop cs5.1 and i got the same message when i tried it again. thanks foryour help


this happens when i sign in


could anyone help me?error.jpg

  • Currently Being Moderated
    Apr 30, 2012 11:46 AM   in reply to shimisms

    Shimisms was the subcription operating successfully on your computer previously or is this the first time you have tried to activate it?

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