I'm running OS 10.6.8 SL on my mac and have enjoyed using CS6 beta but I'm receiving mulitiple error messages upon trying to uninstall. There are apparently some missing or corrupt files per the error messages. The error messages suggested using the creative suite cleaner tool or contacting support. It appears the cleaner tool suggested is for CS5 only. Any suggestions so I don't have to drag all the files into the trash? I realize that could mess up my system for any future adobe installs but I need to get this beta version off quickly before I purchase. Thanks in advance.
Pete, why is the uninstall of CS6 beta such a private message issue? Have seen numerous posts like this.
Are all the beta testers going to end up getting private message so we can uninstall it?
I see CS6 listed in my uniinstall list but have not clicked on it to see if if would uninstall.
Curt,
Not all uninstalls are private -- In fact most uninstalls should be smooth by using the Add/remove programs on Win, or The Uninstaller on Mac (located in the PS CS6 applications folder).
Since some folks have had "dirty" uninstalls, such as manually deleting folders from the program files directories, usually a cleaner script is necessary.
I've been using private messages to get the CS6 cleaner script to folks whos systems have been somehow made dirty and can't uninstall using conventional means.
Ideally, folks could look at this as all they'd need:
North America
Europe, Middle East and Africa
Asia Pacific