Hello,
since about 2 weeks, my LR4 mac version refuses to back up the catalog upon exiting (it did it successfully for the last 3 months, last successful backup was on April 12, 2012.
The backup location is on a NAS.
The message I get is:
Lightroom was unable to back up the catalog named “Son_Images-LR4”.
Please check your folder permissions, and make sure that you have available space on your backup drive and main catalog's drive.
Try Again - Quit - Choose different backup folder...
I have tried to choose different backup folder locations on local hard disk, to no avail, so I end up quitting without doing the backup.
Thanks for the help.
Regards
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Some data about my config
Lightroom version: 4.0 [814577]
Version: 10.7 [3]
Application architecture: x64
Physical processor count: 4
Processor speed: 2.7 GHz
Built-in memory: 12288.0 MB
Real memory available to Lightroom: 12288.0 MB
Real memory used by Lightroom: 581.8 MB (4.7%)
Virtual memory used by Lightroom: 2596.2 MB
Memory cache size: 389.0 MB
Displays: 1) 2560x1440
________________________
Application folder: /Applications
Library Path: /Volumes/Photos (La Cie 1TB)/Son_Lightroom_Catalogs/Son_Images-LR4.lrcat
Settings Folder: /Users/sondophan/Library/Application Support/Adobe/Lightroom
The message I get is:
Lightroom was unable to back up the catalog named “Son_Images-LR4”.
Please check your folder permissions, and make sure that you have available space on your backup drive and main catalog's drive.
Try Again - Quit - Choose different backup folder...
I have tried to choose different backup folder locations on local hard disk, to no avail, so I end up quitting without doing the backup.
So did you check your folder permissions? Did you check available space on the backup drive? Did you check available space on the main catalog's drive?
I do not know how/what to check file permissions, space on hard drive is not an issue, and I did try to back up on different hard drives with more space without success.
As mentioned, the backup was working ok until a few weeks ago and I do not recall changing anything in the meantime.
Thanks
Thank you, upon submitting the bug, I came across the following topic:
http://feedback.photoshop.com/photoshop_family/topics/unable_to_backup _catalog_in_lightroom_4
It seemed it's a same issue as the one I encountered, and would be fixed with 4.1 public RC2.
I downloaded 4.1 RC2 and tried again, same error message, I will post a bug report
Thanks
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