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After downloading adobe flash it doesn't show up on my computer!

Apr 3, 2012 4:43 PM

I keep downloading flash and it says it has been downloaded succesfully but when I go to find it on my computer it doesn't show up anywhere. I'm trying to watch videos and cant because it says I need to download flash but for some reason it isn't working. My computer runs on windows 7.

 
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  • Currently Being Moderated
    Apr 3, 2012 4:55 PM   in reply to murreybn

    we have the same problem help us

    i think there's a problem in adobe flash player download link when it comes to window 7

     
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    Apr 3, 2012 4:56 PM   in reply to murreybn

    yeah i cant download it in both ie 9 and firefox

     
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    Apr 3, 2012 5:09 PM   in reply to murreybn

    yup i encounter it before i cant download it

    after the downloading i click it and try to install after installation failed the installer disappeared in my downloading folder

     
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    Apr 3, 2012 6:44 PM   in reply to murreybn

    Download the full installers from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#Install_in_a_firewall_proxy_server_environment and save them to disk, then close all browser windows and run the downloaded installers.

     
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    Apr 4, 2012 12:55 PM   in reply to murreybn

    I've been having this problem too. The allegedly successfully downloaded file is in my computer's programme list, but shows 0MB file size. Installation problem starts every time when it doesn't bring up the terms and conditions box for me to agree to prior to installation. It goes straight to (not) downloading the file.

     
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    Apr 5, 2012 3:16 AM   in reply to LC Oak

    Click the appropriate link from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#Install_in_a_firewall_proxy_server_environment.

    Then save it by clicking Save.

    Then double-click the file that you saved.

     

    save.PNG

     
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    Apr 6, 2012 7:27 AM   in reply to Sunil_Bhaskaran

    Tried that. Didn't work. File list still shows program installed but no size next to the file. Did ask me to agree to installation this time, but it made no difference to the outcome. When on adobe site at the box that's supposed to show the version of flash player installed or an error message, it is completely blank. Every time I 'download' flash player the web message I get back from adobe is that it has successfully downloaded. It hasn't.

     
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    Apr 6, 2012 8:33 PM   in reply to LC Oak

    What is your Windows version & edition?

     

    What web browser(s) do you use?

     

    What files do you have in C:\Windows\system32\Macromed\Flash and C:\Windows\syswow64\Macromed\Flash ?

     
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    Apr 6, 2012 8:35 PM   in reply to LC Oak

    P.S. what are the permissions for these two folders in my earlier post?

     
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    Apr 24, 2012 11:06 PM   in reply to murreybn

    Sorry, post crashing!

    @Pat Willener, I am running WIndows XP Home 2002, using the latest Firefox (downloaded 2 days ago) and  I went in to my System32\Macromed etc folder and found the files in the image below. I don't know how to find permissions - I'm a bit clueless here. Your help would be appreciated as to what to do next. Thanks!

    flash file.JPG

     
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    Apr 25, 2012 2:40 AM   in reply to disaster_barbie

    disaster_barbie: thank you for the information - you seem to have all the correct Flash Player files.  What exactly is your problem?

     
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    Apr 30, 2012 5:59 PM   in reply to murreybn

    Same problem - so frustrating!!!  3 different computers - 2 desktops (32 and 64 bit) and a laptop - all fairly recent - and I can't successfully download Flash.  Like others here, the download certainly looks successful, and I when I use crapcleaner to uninstall, it shows up then to uninstall, but none of the suggestions in this forum work (I only see exe files that will uninstall, not install) and I am wondering what's up with such a non-functional download!!!  Any other NEW suggestions? Is this a problem inherent with Adobe, and if so, will they fix it??

     
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    Apr 30, 2012 6:54 PM   in reply to mbwhichwhat

    mbwhichwhat wrote:

     

    Same problem - so frustrating!!!

    What is your problem?  So far, each poster had a different problem.  Please describe exactly what your problem is, and also include your Windows information.

     
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    Apr 30, 2012 7:27 PM   in reply to Pat Willener

    I go to the adobe download site and download the latest version of flashplayer (and yes, I delete what my computer thinks are old copies first).  It seems to go seamlessly to completion, but it doesn't 'show up'  - none of the programs requiring flashplayer work and I can't search for it.  But if I use crapcleaner to uninstall, it says it's there.  very frustrating.  I can't use the audio on Tumblr at all because of this, which is very frustrating to my students as well.... Thanks for any insight.

     

    Maribeth Watwood, PhD

    Professor and Chair

    Department of Biological Sciences

    Northern Arizona University

     
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    Apr 30, 2012 9:10 PM   in reply to mbwhichwhat

    the download is broken - flash download times out - so does reader.  Can't install the software if we can't download it.  Somebody from Adobe TRY IT.  When you get the save menu, that's just the first part - then it goes out to lunch for about a minute or two and then starts downloading the actual software and this is where it times out.  That's why some people can't find it on their computer - the download failed.

     

    Please don't tell us how to do it - go out and try the download yourself.  I have 3 computers and the download times out on each one - have high speed cable so that's not the issue.

     
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    Apr 30, 2012 11:28 PM   in reply to mbwhichwhat

    mbwhichwhat wrote:

     

    ... but it doesn't 'show up'

    Please try a clean install, as described in http://forums.adobe.com/thread/928315

     

    Assuming that you are on Windows, as all previous posters in this topic, download and run the appropriate installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#Install_in_a_firewall_proxy_server_environment

     

    If you still have problems, please specify your Windows version & edition, as well as the web browser(s) you use.

     
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    May 1, 2012 1:47 PM   in reply to Pat Willener

    Hi Pat – still no luck.  I tried it today on my work PC with the exact same result – and I did follow the instructions for the clean install.  I run various versions of windows on my various computers (that makes 4 now that this is a problem with) – Windows 7, vista… I prefer firefox, but if it will only work in explorer, I’ll use that.  Thanks so much!

     

    Maribeth Watwood, Ph.D.

    Chair, Department of Biological Sciences

    Northern Arizona University

    Flagstaff, AZ 86011-5640

     
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    May 1, 2012 6:18 PM   in reply to mbwhichwhat

    Can you see the Flash animation at http://www.adobe.com/software/flash/about/ ?

     

    On one computer where it does not work, please tell us what files you have in

    • C:\Windows\system32\Macromed\Flash ?
    • C:\Windows\system32\Macromed\Flash ?

     

    Also, can you list the contents of the FlashInstall.log file in both of the above folders.

     

    Finally, if you type  about:plugins  in the address bar in Firefox, does it list Shockwave Flash as an enabled plugin?

     
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    Aug 22, 2012 3:56 AM   in reply to murreybn

    I have to say i'm super frustrated with this as well. I flushed the computer clean so once reloading a bunch of stuff back on the computer adobe flash player was one of the things I had to put back on. The reader went on fine saved to my desktop ok. The flash player is far from as simple to get on there as you'd think. At least not smoothly. I use windows 7 (Interet explorer 9)  and avast. It "says" it installs sucessfully yet the only place I can find it when it was SUPPOSED to be saved to the desktop is in the uninstall programs list. I think its installed on my computer now after checking a bunch of forums and trying different things (diasabling this and that)  to try to figure out whats going on.  It shows up on this page http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html  .... Anyways I spent wayyyyyyyyyy too much time on something that should and use to be so simple. Clearly im not the only one having this problem. I think something needs to be done for people to be able to download this with less hassle and headaches.  avast+IE9+Windows 7+trying to download adobe flash =

     
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    Aug 22, 2012 10:48 PM   in reply to kiraaaaa

    kiraaaaa wrote:

     

    It shows up on this page http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

    Flash Player is a browser add-on, and as you have just shown, it works perfectly on your system.

     

    If you need more help, please start a new topic and explain what exactly does not work.

     
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    Aug 23, 2012 5:24 AM   in reply to Pat Willener

    no offense pat but just because its supposedly working on my cpu now is no out for the fact it was abosolutely infuriating to get to work on the cpu, and i still think adobe should be making it more user friendly. thanks for your concern anyways.

     
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    Aug 23, 2012 4:59 PM   in reply to kiraaaaa

    alright so i went and reinstalled both the reader and flash. clearly you were right by the way pat, the flash player works perfectly on my system, which must be why you tube's telling me i need to update my flash player even thought i have the latest version. i'm fed up with two days fo trying to get this program to work.

     
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    Aug 24, 2012 3:17 AM   in reply to kiraaaaa
     
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    Aug 26, 2012 9:32 AM   in reply to Pat Willener

    hi pat sorry for being grumpy in my other posts. so i think its uninstalled out of my cpu right now its only blank boxes on that link you left. funny enough this http://www.youtube.com/watch?v=ZTTEdewT1xU&feature=related plays on my cpu...... yet others say i need to update. i am using internet explorer 9, avast, 64 bit. i cant get flash to work on my cpu properly. even when i had installed the latest version you tube still told me i needed to update. not to mention when i saved it to my desktop theicon dissapears once i install it and then the only place it can be found is in my programs list (where u uninstall stuff)

    kira,

     
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    Aug 26, 2012 9:42 AM   in reply to Pat Willener

    by the way what is the adobe pdf link helper? is it required to be enabled is it even related/required for the flash player?

     
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    Aug 26, 2012 9:51 PM   in reply to kiraaaaa

    Try

     

    kiraaaaa wrote:

     

    by the way what is the adobe pdf link helper? is it required to be enabled is it even related/required for the flash player?

    No, that is part of Adobe Reader; completely unrelated to Flash Player.

     
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    Aug 27, 2012 12:16 PM   in reply to Pat Willener

    hey pat my many thanks my problem was teh activex filter ahaha, im an idiot. once i went and checked to see fi it was on on you tube all the requiring updates messages went away once i clicked the little blue crossed out icon and disabled activex.  thanks again. i still wonder though why when i save instaklling flash it doesnt save on my computer and the only place i can find it is in my uninstall programs. thanks again, any thoughts on why it doesnt show under programs?

    kira,

     
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