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Elements 3 no longer works on iMac w/ OS 10.6.8 (Snow Leopard)

Apr 30, 2012 5:31 PM

As someone who only uses PhotoShop to make minor adjustments to digital pix, I have never felt the need to upgrade from Elements 3.  As of yesterday it worked perfectly.  Today when I try to Open a photo that command (and others) are grayed out on the drop down menu.  I re-installed the software from the original disc but that didn't help.  Any suggestions other than to bite the bullet and pay to upgrade?

400 Views   4 Replies   Latest reply: mobabe48, Apr 30, 2012 7:16 PM
 
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  • Barbara B.
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    1. Barbara B.,
    Apr 30, 2012 5:46 PM   in reply to mobabe48
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    Well, reinstalling was a mistake, since it's very hard to get PSE 3 to install correctly in 10.6, although it runs okay if it was installed before you upgraded OS X. What you can try is to go to your username>library>preferences and delete:

     

    com.adobe.Photoshop.Elements.plist

     

    PSE 3 paths

     

    PSE 3 settings

     

    (I'm not sure the exact name of the last two--It might be Adobe Photoshop Elements 3 Paths or just Photoshop Elements 3 paths, for example)

     

    Opera preferences

     

    Repair permissions and see what happens. It's likely not to work anymore though, I'm afraid.

     
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  • mobabe48
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    2. mobabe48,
    Apr 30, 2012 6:00 PM   in reply to Barbara B.
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    Thanks for the quick response, even though it was bad news.  I followed your instructions but as you suspected, it didn't help.  BTW you were correct about the names of the Preference files (spelled out, of course). 

     

    What puzzles me is why the program would work fine one day and not the next, especially since I didn't do any system upgrades in between, but I had the same thing  happen to another older program earlier this spring.  It may have been true to begin with that Snow Leopard woould still run legacy programs under Rosetta, but I think all the upgrades are beginning to change that.

     

    I guess I'll have to pay up and get the newer version of PSE.  Thanks again for your help.

     
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  • Barbara B.
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    3. Barbara B.,
    Apr 30, 2012 6:13 PM   in reply to mobabe48
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    Well, unfortunately, what you probably needed to do was just to delete the preference files listed. Reinstalling rarely fixes preference problems in any version of PSE and should be a last resort, even for versions where there's no conflict between the installer and the current OS. You can still run things in 10.6.8 in Rosetta, but it is getting kind of dicey for really old programs since the most recent system updates. I never could get PSE 3 to run in 10.6, though, not from the beginning, so I guess you should just feel lucky it worked as long as it did.

     
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  • mobabe48
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    4. mobabe48,
    Apr 30, 2012 7:16 PM   in reply to mobabe48
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    Thanks again for the tip.  At least I'll know better if something similar happens in the future.  And I guess I shouldn't complain too much; I got a lot of years out of PSE 3.

     
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