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Installed 11.2 but getting prompts to install again

Apr 30, 2012 9:12 AM

So i was prompted to download the newest adobe flash player - 11.2 so i can watch youtube and see the things i'm putting on there. But now i keep getting prompted to install this - EVEN though the installation fails because i already have it installed. Why does the internet services keep blocking me from watching the videos on youtube and interacting on other sites, even though i have the version of flash player installed!?

1344 Views   4 Replies   Latest reply: busycatfour, May 8, 2012 1:37 AM
 
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  • Pat Willener
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    1. Pat Willener,
    Apr 30, 2012 6:59 PM   in reply to Wulfbane
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    What is your operating system, version & edition?

     

    What is your web browser?

     

    What Flash Player version do you have installed?

     
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  • busycatfour
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    2. busycatfour,
    May 8, 2012 12:43 AM   in reply to Pat Willener
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    I have the same problem.  I just installed the latest Version a few minutes ago.  It tells me that it is installed and running, but when I get to the Jacqui Lawson website to look at the e-cards, I am prompted to download the latest version of the Flashplayer again.  I run Win 7, 64-bit, with IE 9.  Does it have something to do with the 64-bit??  I was able to preview the cards until a few weeks ago.  Helga

     
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  • Pat Willener
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    3. Pat Willener,
    May 8, 2012 1:01 AM   in reply to busycatfour
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    Do you use the 32-bit or 64-bit edition of IE9?

     

    What files do you have in

    • C:\Windows\system32\Macromed\Flash ?
    • C:\Windows\syswow64\Macromed\Flash ?
     
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  • busycatfour
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    4. busycatfour,
    May 8, 2012 1:37 AM   in reply to Pat Willener
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    Hi Pat,  There is a Macromedia under both: system32 and Syswow64.  However, I was looking around the Internet for answers and somebody mentioned that in IE9 under Manageaddons, Safety, ActiveXFiltering, should not have a tick.  I unticked it and now the Flashplayer works.  Thanks for your help.  Helga

     
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