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snowgater
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Transcript Error when opening dreamweaver cs5.5 mac HELP!

Apr 30, 2012 9:13 AM

Tags: #cs5 #help #error #adobe #mac #html #dreamweaver #crash #javascript #menu

Screen Shot 2012-05-01 at 12.07.49 AM.pngScreen Shot 2012-05-01 at 12.07.56 AM.png

 

i have tried renaming the configuration folder by going through application's/dreamweaver cs5.5/configurations

and changing the folder to configurations old but it comes up with this message! Pleese help assignment due in dreamweaver tommorow and i need to fix the problem

 

 

Screen Shot 2012-05-01 at 12.11.21 AM.png

 
Replies
  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
    Currently Being Moderated
    Apr 30, 2012 9:27 AM   in reply to snowgater

    Your cache seems to be corrupt.

     

    Follow the instructions given in this thread by a fellow expert member David Powers to fix it: http://forums.adobe.com/thread/494811

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
    Currently Being Moderated
    Apr 30, 2012 9:53 AM   in reply to snowgater

    Assuming this is what you see in Application Support, did you try going inside CS 5.5 folder?

     

    Btw, no offense inteded - but are you using a Legit version of Adobe?

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
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    Apr 30, 2012 10:23 AM   in reply to snowgater

    In CS5.5 folder, can you right click Adobe Dreamweaver CS5.5 and 'Show Package Contents' and post a screenhsot?

     
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  • Sudarshan Thiagarajan
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    Oct 15, 2010
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    Apr 30, 2012 11:15 AM   in reply to snowgater

    This is weird but, one last try - Application Support : CS5.5 : en-US - see if you have a folder called 'Configuration' here and let us know if it's present

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
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    Apr 30, 2012 11:43 AM   in reply to snowgater

    No, don't go to ServiceManager. Look it up here:

     

    Screen+Shot+2012-05-01+at+12.56.23+AM.png

     

    Go to en_US instead of Configuration and see if you have a folder named 'Configuration' inside this.

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
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    Apr 30, 2012 11:54 AM   in reply to snowgater

    Mate, look at the screenshot I've re-posted here.

    Screen+Shot+2012-05-01+at+12.56.23+AM.png

     

    You've chosen CONFIGURATION folder on the left. SELECT THE ONE BELOW IT - en-US

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
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    Apr 30, 2012 12:04 PM   in reply to snowgater

    That's weird. I don't see a MacFileCache file in any of your folders.

     

    Can you try re-installing just Dreamweaver on your system? See if this fixes the error. If it still doesn't I think we need to do a remote support using something like LogMeIn...

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
    Currently Being Moderated
    Apr 30, 2012 12:16 PM   in reply to snowgater

    In Finder, can you click on Go > Go To Folder and type in this: ~/Library/Preferences to see where it takes you?

     
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  • Currently Being Moderated
    Apr 30, 2012 12:29 PM   in reply to Sudarshan Thiagarajan

    With all those missing folder, wouldn't it just be easier to re-install DW?  You can re-install a single app from the Suite without affecting the rest.  Furthermore, even DW's local copy of the Site Definitions are in that configuration folder in the library which is obviously missing so there is really nothing left to lose at this point.  See David's thread on the site definitions location ( http://forums.adobe.com/thread/439283 ).

     

    Before you do re-install though I'd recommend running a repair permissions on your entire system to ensure the installer can write where it needs to.  That can be found in the Disk Utility (cmd+space to get spotlight and then type disk utility to find it quick).

     
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