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sinious
sinious
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Forums no longer a highly visible link in the "Learning" section?

Apr 26, 2012 4:46 AM

The majority of help happens in the forums. Users helping users is a valuable asset to Adobe. This is not clearly as good as purchasing a support request (for Adobe or the user) but removing the forum link and placing it in the footer will definitely cut down on forum traffic making it much less valuable.

 

I would like to see the link restored so users can find the community of people available to help and discuss Adobe products.

493 Views   2 Replies   Latest reply: sinious, May 1, 2012 8:40 AM
 
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  • Kirsti Aho
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    1. Kirsti Aho,
    Apr 30, 2012 2:54 PM   in reply to sinious
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    Hi, sinious,

     

    Thanks for the feedback--and for all the work you do on our community forums.  We agree that Adobe forums help loads of people, with millions viewing discussions each month.

     

    There is a link to forums in the Community Learning section of the learning page (http://www.adobe.com/learning/).  The link is labeled "Ask the Community Forums."  But I'll share your feedback back with the team to make it more prominent.

     

    Kirsti

    Adobe Community Help & Learning team

     
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  • sinious
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    2. sinious,
    May 1, 2012 8:40 AM   in reply to Kirsti Aho
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    Thank you.

     
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