The majority of help happens in the forums. Users helping users is a valuable asset to Adobe. This is not clearly as good as purchasing a support request (for Adobe or the user) but removing the forum link and placing it in the footer will definitely cut down on forum traffic making it much less valuable.
I would like to see the link restored so users can find the community of people available to help and discuss Adobe products.
Thanks for the feedback--and for all the work you do on our community forums. We agree that Adobe forums help loads of people, with millions viewing discussions each month.
There is a link to forums in the Community Learning section of the learning page (http://www.adobe.com/learning/). The link is labeled "Ask the Community Forums." But I'll share your feedback back with the team to make it more prominent.
Adobe Community Help & Learning team
Europe, Middle East and Africa