Skip navigation
This discussion is archived
Currently Being Moderated

Mozilla Firefox problems with the forums

Apr 30, 2012 6:01 PM

Tags: #forum #firefox #version_12

I just spent an hour trying to access the forums when using Firefox 12. It does not display the bar with the New Your Stuff history etc. It updated itself yesterday or the day before and since then it is impossible to use on this forum.

Mozilla.JPG

I just had a thought and tried IE9 64 bit and it works OK. Loaded the same url on Firefox and the bar with the welcome username was not there.

It shows that I am logged in under the search box but still asks for me to log in. I even contacted Customer support, but they could not help.

So if you have problems accessing the forum, use a different browser.

 
Replies
  • Currently Being Moderated
    Apr 30, 2012 8:31 PM   in reply to whatalotofrubbish

    According to your screen shot, you are not yet logged into Forums. There is a login/register link showing on the forums section of the page below the black Forums banner. The part of the page above the banner is served from adobe.com, the bottom part from forums.adobe.com. These are totally separate locations. Click on the Login / Register link and let us know if that fixes it.

     

    Thanks!

     
    |
    Mark as:
  • Currently Being Moderated
    May 1, 2012 10:28 AM   in reply to whatalotofrubbish

    Thanks, Howard.

     

    Normally, if you are logged in at Adobe (upper right corner) and you click on the forums Login/Register link (upper left) it will just read the Adobe cookies, set a forum cookie, and let you in without ever showing the actual sign in page.

     

    If you use the forum login/register link to sign in when not signed into Adobe.com that should sign you into both.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points