Adobe Community: opening .msp.crdownload Acrobat Pro in Windows XP

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1. Jeff A Wright,

May 1, 2012 9:58 AM in reply to joriki

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Moving this discussion to the Acrobat Installation & Update Issues forum. Which update are you trying to install Joriki? Where are you trying to download it from?

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2. joriki,

May 1, 2012 11:32 AM in reply to Jeff A Wright

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I get a message to check for updates and it takes me to an Adobe download page (sorry I don't have the link right now).

I just ran the program and asked it to check for updates and I got a message back that none were available. I am using Adobe Acrobat Pro 9.5.1.

I guess I will close this for now but I may be back if I keep getting the update que and so many glitches. Couldn't get program to work at all yesterday but today was able to use it. I had a power outage yesterday and maybe that did something to my whole system. I have cleaned things out.

Thanks for posting this in the correct place. I will stumble along for now. Can't afford newest version.

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3. joriki,

May 2, 2012 9:37 AM in reply to joriki

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Just got sent to a page that has an update for 9.5.1 and a general filter update but I lost the link. When the program asks again I will come back in here and post the page. All the downloads are .msp. I lost the link and am having trouble finding it again. When the program prompts me next time I will come back in. Damn.

np

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4. joriki,

May 3, 2012 9:47 AM in reply to Jeff A Wright

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Finally found the page with updates in the extension .msp for updating my Acrobat Pro 9.5.1 Here is the page where an update (or two, I see there are filters also to download).

http://www.adobe.com/support/downloads/product.jsp?product=1&platform= Windows

Let me know if you know a way I can convert these downloads so that Windows XP recognizes them. Many thanks.

Nancy

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5. Bill@VT,

May 4, 2012 7:19 AM in reply to joriki

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Since you are on Windows XP, you should be able to download the updates (they have to be installed in order from the version you have to the latest). After downloading them, just double click on them to start the process. They should be recognized by your OS as windows install files and continue with the update. If your OS does not recognize them, then you have something messed up in your OS.

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6. joriki,

May 4, 2012 10:56 AM in reply to Bill@VT

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I think I figured it out. .crdownload is a Chrome extension that Windows doesn't recognize. It opened fine in IE.

Thanks for trying to help.

np

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Acrobat Installation & Update Issues

opening .msp.crdownload Acrobat Pro in Windows XP

May 1, 2012 9:53 AM

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