Skip navigation
Currently Being Moderated

CS 6 uninstall

Apr 25, 2012 6:16 PM

I accidentally dragged the cs 6 into the trash now i can't reinstall, i know i screwed up, is there any hope for me? HELP

 
Replies
  • Currently Being Moderated
    Apr 25, 2012 10:14 PM   in reply to Joe Bodego

    HI Joe,

     

    You dragged the App or the Set-up to Trash??

     

    In case you dragged the set-up, you can download it again and if it is the App that you draaged to trash, then you can do a Re-install and you will get your App back.

     

    Regards

    Pragya

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 26, 2012 9:02 AM   in reply to Joe Bodego

    HI Joe,

     

    Re-install should work. What problem you are facing in re-install?? Is there any error which you are getting?

    Please attach the screen shot of the error.

     

    Regards

    Pragya

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 26, 2012 9:08 AM   in reply to Joe Bodego

    Please check your private mesage.

     
    |
    Mark as:
  • Currently Being Moderated
    May 1, 2012 12:29 PM   in reply to Pragya Kandari

    I'd like to know the answer to this as well as I have the same problem with CS6 saying there is a previous install and won't install a fresh version.

     

    Thanks...

     
    |
    Mark as:
  • Currently Being Moderated
    May 1, 2012 12:56 PM   in reply to Joe Bodego

    I've tried that but it says "A conflicting or pre-release version of Adobe Photoshop CS6 exists on this computer. The conflicting version must be removed before installing from the current media"

     

    I've been through my computer and deleted all references to CS6.

     

    I've also been through the registry and done the same.

     

    Still no joy...

     
    |
    Mark as:
  • Currently Being Moderated
    May 1, 2012 1:19 PM   in reply to Richard4911

    Richard, check your private messages.

     

    Pattie

     
    |
    Mark as:
  • Currently Being Moderated
    May 1, 2012 2:22 PM   in reply to Richard4911

    Richard

     

    What type of machine are you on? What have you done so far? How did you try to uninstall? Did you let the app uninstall itself or did you try to delete it?

     

    Installing unreleased unoffical software from a non-adobe site will cause you trouble!

     

    Pattie

     
    |
    Mark as:
  • Currently Being Moderated
    May 1, 2012 3:28 PM   in reply to Pattie F

    Pattie,

    the complete error message I'm getting with regard to installing CS6 beta is...

     

    "A conflicting or pre-release version of Adobe Photoshop CS6 exists on this computer. The conflicting version must be removed before installing from the current media.

     

    If the problem persists, please contact  Customer Support for further assistance"

     

    I'm running windows 7 and have un-installed the previous (dodgy) version of CS6 beta through the control panel.

     

    I then went though the 'C' drive and removed all references I could find to CS6.

     

    I then used regedit to search the registry and again removed all references I could find to CS6.

     

    None of the above actions has helped and I'm still getting the same error message about a previous version of CS6 being on my computer.

     

    If anyone could offer any advice it would be very gratefully received...

     
    |
    Mark as:
  • Currently Being Moderated
    May 1, 2012 3:45 PM   in reply to Richard4911

    Richard, I'll send you a private message with a cleaner script.

     
    |
    Mark as:
  • Currently Being Moderated
    May 2, 2012 6:26 AM   in reply to Pete.Green

    Thank you so much for your help Pete, your cleaner script worked a treat and I'm now able to install the beta version of CS6.

     

    I'm a happy (and a more careful) man now...

     
    |
    Mark as:
  • Currently Being Moderated
    May 2, 2012 7:34 AM   in reply to Richard4911

    Pete,

    Sent you a private mail with regard to error message and failure to install CS6.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points