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New Nikon D4 - Unsupported?

Apr 29, 2012 2:49 PM

Currently using the windows 7 64 bit version of CS5.1 and have uploaded the Camera Raw 6.7.3.0319 . . .  When attempting to open an image in Photoshop from a new Nikon D4, I get the following error message " can not complete request because the file appears to be a camera that is not supported . . .".  What should I do next?

577 Views   1 Reply   Latest reply: Noel Carboni, May 1, 2012 1:38 PM
 
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  • Noel Carboni
    20,993 posts
    Dec 23, 2006
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    1. Noel Carboni,
    May 1, 2012 1:38 PM   in reply to jay.atherton@verizon.net
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    I assume you mean "downloaded".  Did you do anything besides just save the file on your computer?

     

    Start Photoshop.  In the menus, choose About - Plug-ins... then look at the version of Camera Raw.   Alternatively, look at the top of the Camera Raw window for the version number.

     

    CameraRaw67RCNikonD4.jpg

     

    -Noel

     
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