I cannot install or update flash player on my windows 7 x64. It seems the applications is blocked by the system. I have read a few solutions but nothing works. I have log a bug but no replies yet.
anyone can help?
Not sure if you cannot access to the bug (link) I added in my original message. Everything was explained there so I did not want to explain again.
I have adobe V10.x installed in my computer. Windows 7 x64. I use firefox not IE. When I receive the notification to update flash player and after downloading the update...a message popup saying the application has been blocked.
If I try to go the web page - downloads and try to install the last version install_flashplayer11x64_mssd_aih.exe, a similar message is showed...
The message is something like this:
"This program has been blocked for your protection"
I tried to unblocked the downloaded file but the message still there, I have also changed the security level of my account (admin) to the minimum but nothing works... Tried to run as administrator...nothing...
Try downloading the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#Install_in_a_firewall_proxy_server_environment
If you still get this message, can you post a screenshot of it?
What antivirus software are you running?
I will try to install that when back at home later on...
I cannot get any screenshot as the popup message is in modal windows...print screen has no effect...
I don't think antivirus is causing that error...it looks like a windows security problem...but anyway is panda online.
The error message is like this...(taken from google images)
Impossible....still the same
The link you told me before for the offline installation was the same I was using...I tried the firefox version as Firefox is the browser I am using... The link points me to a a new page where I download the file. Once the file is in my computer, I unblock the file (as usually files are blocked by windows 7), mark "run as administrator" and execute the file...and the message appears!!!
I cannot get an screenshot even with that application you mention because once I run the application and the message is showed, the rest of the screen except the message become dark....the message is in a modal window (not sure if you know what I mean)...everything behind the message, the rest of the screen is disabled...so cannot run any other application or focus on any other...just click close!
Ok, hmm. Try typing in "MMC" in your start button's search field. Hopefully mmc.exe will appear. Launch that application. Next, click the menu item File->Add/Remove Snap-in...
Add the certificates snap-in to the list of selected snap-ins. My system asked me if I wanted to use use, service, or computer accounts. I went with My user account, but you might need to try different options. Click OK.
Hopefully you see "Certificates - Current User" listed. Expand that and then double click on "untrusted certificates". Do you see Adobe listed in there?
Brilliant...that's it...it's work... I could find the blocked Adobe certificate and transfer it to trusted ones...
You cannot imagine how much time I spent trying to fix this by myself and searching on google....