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Crash message question

May 2, 2012 7:06 AM

I imported a 34:33 video clip I ripped using Handbrake from a user made DVD.  The video seems to import correctly into Premiere CS5.  When I drag the clip into the source box Premiere crashes after giving this error message: [/Scully64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../Src/T imecode.cpp-1077]  Is this a settings issue?  Any ideas?

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    May 2, 2012 7:12 AM   in reply to LSU_jdm59

    That error happens when someone tries to pass down a timecode value or a framerate value that is invalid (i.e. 0 fps).  Are you on Mac or Win.  It would be nice to see the full crash stack.  Are you able to post the original media file somewhere such that we can test locally?

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    May 2, 2012 7:20 AM   in reply to LSU_jdm59

    I'm a PC guy so I can't help with the copy/paste on a Mac, but if you figure out how to do it, please PM Charles with the stack and don't post it here.  A full crash stack makes the topic unreadable for everyone else.  Thanks.



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    May 5, 2012 12:14 PM   in reply to LSU_jdm59

    Any chance you could PM the crash log to me too? I'd be interested to see it.

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