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Theresa J
Currently Being Moderated

Vanishing Point Filter is buggy

May 2, 2012 10:19 AM

Tags: #bug #filter #cs6 #vanishing_point

The vanishing point filter does not work as smoothly as it did in CS5.

First, the grid lines disappear most of the time when drawing a new plane. Adjusting the grid spacing does not help. Sometimes editing a corner point will bring back the grid but it just comes and goes with now consistency. Mostly it is gone.

Second the filter freezes everytime I switch to the zoom tool after drawing a new plane. I click okay to exist vanishing point which saves my plane. I then return to vanishing point so I can finish working.

I used vanishing point a lot in CS5 and never had these problems.

 
Replies
  • Currently Being Moderated
    May 2, 2012 12:52 PM   in reply to Theresa J

    Hi Theresa,

     

    This is the first reports like yours that I've seen with VP --

     

    Can you post your system info from Photoshop's Help > System Info dialog?

     

    That will help us see what's going on.

    Thanks

    Pete

     
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  • Currently Being Moderated
    May 2, 2012 1:14 PM   in reply to Theresa J

    The system info looks like all is well, nothing really out or the ordinary in there...

     

    I wonder if the ram optimization you've selected might be causing some of the issue.

    Try toning back the ram allocated to Photoshop from 85% to more like 70%.

     

    Restart photoshop and see if that helps the behavior.

     

    Since I'm unable to reproduce the behavior, can you show it using a screen capture program like Jing?

     

    http://www.techsmith.com/jing.html

     

    Download it, install it, record a video of the bug, post the link.

     

    Thanks!

    PG

     
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  • Currently Being Moderated
    May 2, 2012 1:16 PM   in reply to Pete.Green

    Actually, now I notice that there is a serial number in the field there... (complete s/n's don't show in sys info)

     

    Where did you get a serial number to put in?

     

    At this point the beta should ony be installed as Trial, and looks like you put in a serial number for it.

     
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  • Currently Being Moderated
    May 2, 2012 1:34 PM   in reply to Theresa J

    Great.

     

    Yeah, it will have auto-populated from prerelease installation. That shouldn't be causing the issue here though, you're right.

     

    Let us know how it runs with the lower RAM utilization. Maybe the OS was getting choked up?

     
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  • Currently Being Moderated
    May 2, 2012 1:52 PM   in reply to Pete.Green

    Woops, I guess my eyes need some better checking today --

     

    I now notice the driver version for your video card could definitely use an update.

    OpenGL Version: 2.1 ATI-7.18.11

    OpenCL Version: 1.1 (Dec  4 2011 16:53:18)

     

    Head to amd's website and get the latest drivers for your video card --- I'm now thinking that'll make the difference.

     

    Cheers,

    Pete

     
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  • Currently Being Moderated
    May 2, 2012 4:54 PM   in reply to Theresa J

    Yeah, you're on a Mac using Lion too so the driver updates will likely come through your System Updates now rather than the AMD Website.

    Are there any system updates waiting to download on your computer by chance?

     

    Apple > Software Update...

     

    As for the behavior, I'm looking to get some other opinions on the video, but at first glance the grids seem to be functioning as they should, and tend to display the red, yellow, and blue colored boxes based on whether the grid drawn is within perspective or not.

     

    Blue means Photoshop can understand the perspective you've drawn.

    Yellow means you Can try it, but the perspective may not be right. Just Okay.

    Red means that vanishing point doesn't like the perspective of the grid drawn, and saying the grid needs adjustment (to get it to a blue grid)

     

    Maybe that will help with the grid issue.

     
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