Skip navigation
Currently Being Moderated

app rejected

May 2, 2012 1:44 PM

Hi,

 

I was trying to updated the app but it was rejected because of

 

3.12: Apps should have all included URLs fully functional when you submit it for review, such as support and privacy policy URLs

Specifically, the Privacy Policy field in iTunes connect is blank. Please provide a working Privacy Policy in this location.

 

I dont really know where that input field for this one is. If anyone had the same problem or knows where this field located, please help

 

Thanks

 

 

Lana

 
Replies
  • Bob Bringhurst
    4,644 posts
    May 29, 2007
    Currently Being Moderated
    May 2, 2012 3:58 PM   in reply to LanaMolod

    iTunes Connect > your app > View Details > Metadata and Uploads > Privacy Policy URL.

     
    |
    Mark as:
  • Currently Being Moderated
    May 3, 2012 12:58 AM   in reply to Bob Bringhurst

    Hi Bob,

     

    My app gets rejected of 2.3, they say the app launches in an empty storefront, I am trying to upload a monthly free magazine in newsstand. Any suggestions what I did wrong? Why does my folio in the DPS Cloud not connect with the App I create and upload? I am using DPS-Pro...

     

    Thanks in advance,

    Kadir Oztoksoy

     
    |
    Mark as:
  • Branislav Milic
    177 posts
    Jan 12, 2010
    Currently Being Moderated
    May 3, 2012 1:31 AM   in reply to Bob Bringhurst

    Bob, I don't have "Privacy Policy URL" in "Metadata and Uploads" ! (?)

     
    |
    Mark as:
  • Branislav Milic
    177 posts
    Jan 12, 2010
    Currently Being Moderated
    May 3, 2012 1:38 AM   in reply to Branislav Milic

    Is this the explanation ?

     

    http://support.magplus.com/entries/20813842-adding-an-app-in-itunes-co nnect

     

    "Privacy policy: A URL for your company’s privacy policy. Needed if you provide subscriptions. Apple links to this URL on the customers receipts"

     
    |
    Mark as:
  • Currently Being Moderated
    May 3, 2012 1:52 AM   in reply to Branislav Milic

    Hi Lana,

     

    we had the same promlem with our first free app for newsstand.

    We haven't really solved the problem yet.

    But it seems that you have to manage your contracts in itunesconnect before you can offer apps in newsstand.

    We hope that we get the form for Privacy Policy URL after our contract are"updated".

     

    Neele

     
    |
    Mark as:
  • Bob Bringhurst
    4,644 posts
    May 29, 2007
    Currently Being Moderated
    May 3, 2012 10:03 AM   in reply to LanaMolod

    I'm not sure why your Privacy Policy information doesn't appear. In some cases, certain options are missing in iTunes Connect because the banking information isn't filled out. Did you provide your banking information?

     
    |
    Mark as:
  • Branislav Milic
    177 posts
    Jan 12, 2010
    Currently Being Moderated
    May 3, 2012 10:10 AM   in reply to Bob Bringhurst

    Is your publication free or to buy ?

     
    |
    Mark as:
  • Branislav Milic
    177 posts
    Jan 12, 2010
    Currently Being Moderated
    May 3, 2012 1:55 PM   in reply to LanaMolod

    This is odd. Do you publish a built-in single edition app ?

     
    |
    Mark as:
  • Branislav Milic
    177 posts
    Jan 12, 2010
    Currently Being Moderated
    May 3, 2012 3:13 PM   in reply to Branislav Milic

    Screen Shot 2012-05-04 at 00.12.56.png

     
    |
    Mark as:
  • Currently Being Moderated
    May 9, 2012 11:31 AM   in reply to LanaMolod

    This is also happening to me. A viewer for a free, Newsstand-subscription based publication has been rejected twice (most recently today) because of the lack of a privay URL -- but no field appears to enter a privacy URL when I select Edit Metadata in iTunes Connect. The field was there but disappeared when I specified the link to the subscription.

     

    I've posted a note to Apple in iTunes Connect and will let you know if I get a response.

     

    Steve

     
    |
    Mark as:
  • Currently Being Moderated
    May 29, 2012 4:55 AM   in reply to LanaMolod

    Hi Lana,

     

    do you have to give your bank and tax informations or have you only to agree the contract for your free app?

     

    Thanks,

    Neele

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points