Since yesterday I have been experiencing constant crashes of Shockwave Flash Plugin. As a pensioner I am not too experienced with computers but have had great support here in the past! Can anyone help with this?
I have disabled hardware acceleration to no effect. Flash Player Version is 126.96.36.199 and Chrome is up to date (18.0.1025.168). I have a Dell Inspiron 545. Windows 7 ( 32-bit) Pentium(R) Dual-Core CPU E5300 @ 2.60GHz RAM 3.00GB.
In Google Chrome, Flash player is not a plugin. Instead, it's intergrated into the browser itself and updates automatically in the background.
You need to check the Google database for clues to the problem which you can find here: Google Chrome Known Issues
If you can't resolve the problem, post your questions on the Google Chrome Help forums, link at the foot of the above page because the Adobe forums where you are now only handle issues that are concerned with the Flash plugin.
Have had a look at the Google Chrome Help Forum. Oh dear!!! Seems an awful lot of people are having the same problem! Guess I will just have to be patient. Anyway, thanks for pointing me in the right direction.
Can you type "about:flash" in Chrome's address bar and then paste the contents of the page in a reply? If you have crash reporting enabled, we'll be able to see the crash id's and I can also try and follow up internally.
I have pasted below what I hope you are looking for. As I mentioned, I have enabled crash reporting but nothing seems to show up. Many thanks for your help.
|Google Chrome||18.0.1025.168 (m)|
|OS||Windows 7 SP1|
|Flash plugin||11,2,202,235 C:\Users\Brian\AppData\Local\Google\Chrome\Application\18.0.1025.168\ gcswf32.dll|
|--- Crash data ---|
|--- GPU information ---|
|Graphics card||Intel(R) G33/G31 Express Chipset Family|
|Driver display name||igdumdx32.dll|
|Driver name (strong)||oem3.inf:Intel.Mfg:iBLB0:188.8.131.520:pci\ven_8086&dev_29c2|
|--- GPU driver, more information ---|
|Driver vendor||Intel Corporation|
|Pixel shader version||2.0|
|Vertex shader version||0.0|
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