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dreamweaver cs5 hangs on start

Apr 30, 2010 10:27 AM

  Latest reply: ukdesign1, May 3, 2012 8:25 AM
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  • Currently Being Moderated
    May 16, 2010 12:49 PM   in reply to Jim Bloom

    This does not work.

     
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    May 18, 2010 2:28 PM   in reply to Deon Kumara

    Same thing (as Deon Kumara's) here. I don't have the slightest desire to switch the FileVault off.

     

    Now I begin to understand the REAL reason why Apple don't want Adobe's products on their iPhones and iPads — it's sub-standard quality. Very sad.

     
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    May 21, 2010 3:31 PM   in reply to oley-from-dragonia

    Same problem here. Upgrade to CS5. Hoping they will do better job this time. But now I have to give up FlieVault to let Dreamweaver works on my Mac. So disappointed... When will they fix this problem??? I am going back to CS3!

     
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    May 21, 2010 3:35 PM   in reply to jwu_2010

    Create a new administrative account on your OS X and try to launch DW CS5 from there. Chances are, it will work — worked for me.

     
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  • Currently Being Moderated
    May 21, 2010 5:52 PM   in reply to abnfire2

    have you checked the hang isn't caused by this?.... I've just posted this

     

    Dreamweaver cs5 has a major flaw

     

    When 'related files' is turned on (a feature we are paying for!) and a webpage has code similar to the following in the header

     

    <script type="text/javascript" src="http://code.jquery.com/jquery-1.4.2.min.js"></script>

     

    At first launch after quitting, it takes dreamweaver between 1 and 2 minutes or more to open one web page.

     

    This is EXTREMELY annoying and unacceptable for software which costs so much money.

    Many designers use jquery now and may of us link directly to the latest file or jquery library.

     

    What's the point in having a related files facility if we have to turn it off in order to use Dreamweaver with jquery or any other external files!!!!!?

     

    Adobe?

     
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  • Currently Being Moderated
    May 24, 2010 3:00 AM   in reply to abnfire2

    Hi,

     

    I've the same problem that Deon Kumara has but I don't have file vault activated. This problem started yesterday after installing an update suggested by the program.

     

    Do you have any other suggestions?

     

    Thanks

     
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  • Currently Being Moderated
    May 24, 2010 3:43 AM   in reply to Sandra MB Costa

    Sandra MB Costa wrote:

     

    I've the same problem that Deon Kumara has but I don't have file vault activated. This problem started yesterday after installing an update suggested by the program.

     

    Do you have any other suggestions?

    Yes, contact Adobe Technical Support. Even if the support agent can't solve the problem immediately, it's important that you report these problems directly to Adobe. That's the only way that Adobe can gather the information needed to solve a problem that affects some people, but not others. This is a user-to-user forum, where users share their knowledge to help each other. It's not an official support channel.

     

    I know that it's little consolation to you, but I installed the Dreamweaver update on my MacBook Pro (Snow Leopard) on Friday, and Dreamweaver continues to work without problems. I always keep my version of Snow Leopard up to date with all the latest security patches.

     
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  • Currently Being Moderated
    May 24, 2010 4:29 AM   in reply to abnfire2

    We checked Dreamweaver CS 5 Trial on PC Intel Core 2 duo 6600, 4 GB Ram, Nvidia 7600 graphic card, with Windows 7 Professional 32 bit and 64 bit.

     

    It works perfectly on 32 bit. It hangs on 64 bit, we uninstalled it on the 64 bit computer.

     

    Forget Adobe support. They are evil.

     

    Mik - tim

     
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  • Currently Being Moderated
    May 24, 2010 5:36 AM   in reply to timW22374100

    timW22374100 wrote:

     

    We checked Dreamweaver CS 5 Trial on PC Intel Core 2 duo 6600, 4 GB Ram, Nvidia 7600 graphic card, with Windows 7 Professional 32 bit and 64 bit.

     

    It works perfectly on 32 bit. It hangs on 64 bit, we uninstalled it on the 64 bit computer.

    I haven't tested it on 32 bit Windows, but Dreamweaver CS5 is working perfectly on my Windows 7 Professional 64 bit. It should install into C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5.

     

    I can't explain why it failed to work on your 64 bit machine, but I've been running Dreamweaver CS5 without problems in 64 bit Windows 7 for nearly six months (both in beta and the final release).

     
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  • Currently Being Moderated
    May 24, 2010 6:32 AM   in reply to David_Powers

    Hi David,

     

    thanks for the hint. It actually does install into the below mentioned

    directory. But unfortunately it hangs when the image appears. For us

    that doesn't matter too much. We'll use it on the 32 bit machine. We are

    happy that some annoying CS4 / Windows 7 bugs are gone.

     

    Regards

    Mik

     
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  • Currently Being Moderated
    May 31, 2010 5:59 AM   in reply to Deon Kumara

    Deon,

    That is exactly what I get with CS 5 on Mac OS X 10.6.3  (8 GB, DQC 3 ghz), no filevault.  Licensed.

     

    I will contact support for help too.  If I can find the right place.

     

    I did try reinstalling too.

     
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    May 31, 2010 6:08 AM   in reply to ChristianRiley

    I ended up doing a bug report here, https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

    and am going to call also.

     

    Both Photoshop and Illustrator were installed with the wrong permissions for the Preferences - fixed those by correcting them.  It was NOT the problem with Dreamweaver.  While Adobe may have tested a lot, they certainly didn't test enough.

     
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  • Currently Being Moderated
    May 31, 2010 6:16 AM   in reply to ChristianRiley

    Good stuff, the more people report it the sooner its solved.

    I found the hang on start was partly solved by downloading the jquery file and saving locally. Probably better practice anyway.

    However things like google analytics etc still have to link remotely.

    The biggest hitch for me is the related files. When using live view with stuff like wordpress which adobe are touting, take a look at the links to the related files, it thinks some are in a different folder to the one that site is saved in! So it then says it doesnt exist when you try to edit!

     

    Like you say, not enough testing. Or should i say, not enough testing by those who actually use it for business!

     

     

    Simon Gamble

    Managing Director

    S Gamble Design & Web Ltd

     

    -original message-

    Subject: Re: dreamweaver cs5 hangs on start dreamweaver cs5 hangs on start

    From: ChristianRiley <forums@adobe.com>

    Date: 31/05/2010 14:08

     

    I ended up doing a bug report here, https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

    and am going to call also.

     

    Both Photoshop and Illustrator were installed with the wrong permissions for the Preferences - fixed those by correcting them.  It was NOT the problem with Dreamweaver.  While Adobe may have tested a lot, they certainly didn't test enough.

     
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  • Currently Being Moderated
    Jun 3, 2010 1:54 PM   in reply to abnfire2

    Here is how i fixed it on Mac OS:

     

    1. In the Finder open the Go menu, select "Go To Folder..."
    2. Type "~/Library/Application Support/Adobe/Dreamweaver CS5" and press Ok
    3. Move the en_US folder to the trash

     

    This fixed the problem on mine.

     

    Note: I also deleted the ~/Library/Application Support/Adobe/Dreamweaver CS4 folder. I'm not sure if it's related.

     
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  • Currently Being Moderated
    Jun 3, 2010 3:24 PM   in reply to russ_man32

    This solved my "dreamweaver cs5 forgetting ftp passwords " issue!

    It imported them again (I think from cs4 still installed)

     

    If you have workspaces saved you must remember to copy them back in though when dreamweaver creates a new en_US folder.

     

    thanks russ man!

     

     

     

     

    Simon Gamble

    Managing Director

     
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  • Currently Being Moderated
    Jun 22, 2010 4:10 PM   in reply to russ_man32

    If you have FileVault turned off and you're unable to launch Dreamweaver, instead of deleting all of your Dreamweaver CS5 user config files, try recreating just the DVADialogPrefs.xml file as described below.

     

    1.  Quit Dreamweaver.

    2.  In Mac Finder, browse to this file:

     

    Mac HD/Users/<username>/Library/Application Support/Adobe/Dreamweaver CS5/en_US/Configuration/DVADialogPrefs/DVADialogPrefs.xml

     

    3.  Drag DVADialogPrefs.xml to the Mac desktop and rename it to DVADialogPrefsORIGINAL.xml.

    4.  Restart Dreamweaver.

     

    David Alcala

    Dreamweaver QE

     
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  • Currently Being Moderated
    Jun 25, 2010 6:16 PM   in reply to ukdesign1

    Sadly, quitting Dreamweaver, removing the en_US folder from DW's Application Support, and re-launching does not work for me. Still no username and password Perhaps it has to do with the fact that I have several sites defined.

     

    Same with repairing and removing references to the servers and Dreamweaver via Keychain Access.

     

    This is certainly frustrating!

     

    Best wishes,

     

    Steve

     

    --

    Stephen E. Hutson

    AquilaDigital Partnership

     

     
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  • Currently Being Moderated
    Jun 26, 2010 1:37 PM   in reply to SkyNite

    Ah, found a solution at last.

     

    It seems that after deleting the Keychain entries and the en_US folder, I needed to uninstall/reinstall Dreamweaver, then fix the permissions on the Application Support/Adobe/Dreamweaver CS5 folder.

     

    The uninstall/reinstall seemed to be a vital part of the "fix," and now my ftp server login name and password are saved across launches.

     

    Happy once again..

     

    Best wishes,

     

    Steve

     

    --

    Stephen E. Hutson

    AquilaDigital Partnership

     
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  • Currently Being Moderated
    Jun 30, 2010 1:08 PM   in reply to David Alcala

    Still doesn't work with FlieVault turned on!

     
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    Aug 24, 2010 2:03 PM   in reply to abnfire2

    Dreamweaver won't start on a limited user account (windows XP).

    Adobe Support just suggested to get an admin account to use it.

    This is not possible.

    Any suggestions?

     
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  • Currently Being Moderated
    Sep 8, 2010 6:32 PM   in reply to russ_man32

    This worked for me too (not using file vault):

     

    Here is how i fixed it on Mac OS:

     

    1. In the Finder open the Go menu, select "Go To Folder..."
    2. Type "~/Library/Application Support/Adobe/Dreamweaver CS5" and press Ok
    3. Move the en_US folder to the trash

     

    This fixed the problem on mine.

     

    Note: I also deleted the ~/Library/Application Support/Adobe/Dreamweaver CS4 folder. I'm not sure if it's related.

     
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  • Currently Being Moderated
    Jan 16, 2011 1:38 PM   in reply to abnfire2

    Yippe..this fixed my Dreamweaver hangup!

     

    I am running a new iMac Snow Leopard...but I did NOT have the vault turned on..so all you running with the vault..this may or may not work for you.

     

    Good Luck!

     

    Thanks a millions David Powers and Jim Bloom for leading us to this link and update patch for Dreamweaver!

     

    http://forums.adobe.com/thread/629224

     
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  • Currently Being Moderated
    May 14, 2011 8:20 PM   in reply to abnfire2

    Hei, guys, You konw how i fixed this terrible issue?

     

    1, Pacth AdobeDreamweaver-11-0-All-Update.dmg which was published to resolve this problem, not work

    2, reinstall DW CS 5, not work

    2, reinstall DW CS 5, not work

    3, uninstall DW CS 5, install DW CS4, not work

    4, reinstall DW CS4, not work

    5, I go to sleep

    6, uninstall DW CS4, install DW CS5, IT WORK!!!!

     

    It is a  precious mess !  I konw why flash was not allowed running in IOS.

     
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  • Currently Being Moderated
    May 30, 2011 10:13 PM   in reply to David Alcala

    David Alcala - Adobe wrote:

     

     

    If you have FileVault turned off and you're unable to launch Dreamweaver, instead of deleting all of your Dreamweaver CS5 user config files, try recreating just the DVADialogPrefs.xml file as described below.

     

    1.  Quit Dreamweaver.

    2.  In Mac Finder, browse to this file:

     

    Mac HD/Users/<username>/Library/Application Support/Adobe/Dreamweaver CS5/en_US/Configuration/DVADialogPrefs/DVADialogPrefs.xml

     

    3.  Drag DVADialogPrefs.xml to the Mac desktop and rename it to DVADialogPrefsORIGINAL.xml.

    4.  Restart Dreamweaver.

     

    David Alcala

    Dreamweaver QE

     

     

    This worked for me, Thanks so much!

     
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  • Currently Being Moderated
    May 3, 2012 8:20 AM   in reply to abnfire2

    Try this solution: http://christierney.com/2011/01/06/dreamweaver-cs4-hangs-at-initializi ng-extension-data/

     

    It is for CS4, but i worked for me.  Delete the cache located here: “C:\Users\[user]\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration\SiteCache”.

     
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  • Currently Being Moderated
    May 3, 2012 8:25 AM   in reply to dannyplus

    erm it's over a year since this thread ended...lol

     
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