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No email notification of thread replies

Explorer ,
May 03, 2012 May 03, 2012

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Even though I have all Email notifications set to On, I don't get email notifications of replies to threads.  Can anyone help?

Thanks.

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Community Expert ,
May 03, 2012 May 03, 2012

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There is more than one place to configure... this may help... http://forums.adobe.com/thread/503132

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Adobe Employee ,
May 03, 2012 May 03, 2012

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You are subscribed to 18 threads. Have there been replies in those threads? If so, I would check to see if you have a spam filter that is blocking the email notifications from getting to you.

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Explorer ,
May 04, 2012 May 04, 2012

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Sorry, I would have responded sooner, but I didn't get notification of a reply!! (Only joking)

I am not getting any replies on any of my devices - Mac, iPad, iPhone or Windows laptop. No spam filter involved.

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Adobe Employee ,
May 04, 2012 May 04, 2012

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Not sure what to say. I am responding to this via email from the notification I got. The notifications are going out.

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Explorer ,
May 04, 2012 May 04, 2012

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I wonder if it's worth changing my email address for Adobe Forums to see if that makes any difference.  Will that change my Adobe ID?

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Adobe Employee ,
May 04, 2012 May 04, 2012

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Yes, changing your email address changes your Adobe ID. Maybe, instead, create a new Adobe ID and see if email works for that account.

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Community Expert ,
May 05, 2012 May 05, 2012

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John,

Is it possible for imacken to have the posting history transferred to a new ID?

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Adobe Employee ,
May 05, 2012 May 05, 2012

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Not yet. But that is something we've been working on with Jive for all those "ghost" accounts.

Once the new skins are in place I'll be putting more time into the possibility of merging accounts.

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