Hi,
we run a website with live cameras around the city of Sochi. Live video goes fine untill the last flash player 11.2... (which is distributed via adobe.com by now) is installed. Once installed, it shows only a single snapshot instead of video (maybe its a keyframe), while the ip traffic goes on normal 1.5 mb/s.
On browsers with previous release 11.1 everything shows fine.
The website is http://sochicamera.ru
Could someone help this out? Thanks in advance.
Filing a bug is going to be the best method for us to track the issue and follow up with you.
I'm wondering if you're running into a hardware acceleration issue. We did lower the bar for GPUs with this release, and we may be using your GPU where we weren't previously.
You can figure this out pretty quickly by right-clicking on the SWF and choosing Settings. Click on the left-most tab, and uncheck Enable Hardware Acceleration.
If the issue goes away, it's GPU related.
First, check to see if there are updated GPU drivers available for your machine.
Once you're current, if you're still experiencing problems, we definitely want to know about them.
Launch a Command Prompt window, and type the following (and then hit enter):
dxdiag
Follow the prompts, and hit Save All Information
Please file a bug, and include the output of the DirectX Diagnostic Tool in your bug.
If the issue persists, I'll see if I can help you troubleshoot it further. Just reply to this thread. I'll keep an eye on it.
Thanks!
Jeromie, thanks for response. Yes, I've tried both with and without hw acceleration checked. I also have read similar issues in this forum, so I tried that simple stuff before any posting
. By now the only cure was returning to 11.1.102.63, in Opera and Firefox the video from sochicamera.ru runs fine and smooth. But we still receive a lot of complaining from our visitors, for most of them are just users and downgrading a Flash Player happens to be a problem.
I didn't find a way to send you a file, so here is my dxdiag output. I guess it might be important to know that we have about 20 different PCs in our office with one and the same problem detected: 11.1 OK and 11.2 failing. Yeah, the output:
------------------
System Information
------------------
Time of this report: 4/20/2012, 09:46:32
Machine name: ПОЛЬЗОВАТЕЛЬ-ПК
Operating System: Windows 7 Домашняя расширенная 64-bit (6.1, Build 7600) (7600.win7_gdr.120305-1504)
Language: Russian (Regional Setting: Russian)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 2824MB used, 13520MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_83851043&REV_A1
Display Memory: 4063 MB
Dedicated Memory: 1503 MB
Shared Memory: 2559 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Универсальный монитор PnP
Monitor Model: BenQ EW2420
Monitor Id: BNQ7922
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9573 (English)
Driver Version: 8.17.12.9573
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/10/2012 08:13:00, 17642816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-53C0-11CF-C372-8FA300C2CA35}
Vendor ID: 0x10DE
Device ID: 0x1080
SubSys ID: 0x83851043
Revision ID: 0x00A1
Driver Strong Name: oem22.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section035:8.17.12.9573:pci \ven_10de&dev_1080
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Динамики (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1043841B&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6251 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/23/2010 14:16:56, 2565736 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1043841B&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6251 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/23/2010 14:16:56, 2565736 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1043841B&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6251 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/23/2010 14:16:56, 2565736 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Микрофон (Аудио устройства USB)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/14/2009 04:06:32, 109568 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Микрофон (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6251 (English)
Driver Attributes: Final Retail
Date and Size: 11/23/2010 14:16:56, 2565736 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Мышь
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Клавиатура
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Razer Mamba Charging Dock
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x000F
FF Driver: n/a
Device Name: Razer Mamba Charging Dock
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x000F
FF Driver: n/a
Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a
Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ Корневой USB-концентратор
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Клавиатура HID
| Vendor/Product ID: 0x1532, 0x000F
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Клавиатура HID
| Vendor/Product ID: 0x1532, 0x0109
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Драйвер клавиатуры сервера терминалов
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-совместимая мышь
| Vendor/Product ID: 0x1532, 0x000F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Драйвер мыши сервера терминалов
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 233.0 GB
Total Space: 476.8 GB
File System: NTFS
Model: WDC WD5003ABYX-01WERA0 ATA Device
Drive: D:
Model: TSSTcorp CDDVDW SH-222AB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (Russian), , 0 bytes
--------------
System Devices
--------------
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_844D1043&REV_B5\3&11583659&0&E7
Driver: n/a
Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_844D1043&REV_09\3&11583659&0&00
Driver: n/a
Name: Контроллер High Definition Audio (Microsoft)
Device ID: PCI\VEN_10DE&DEV_0E09&SUBSYS_83851043&REV_A1\4&80E7924&0&0108
Driver: n/a
Name: Intel(R) 82801 PCI мост - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_844D1043&REV_B5\3&11583659&0&E4
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C
Device ID: PCI\VEN_8086&DEV_1C1C&SUBSYS_844D1043&REV_B5\3&11583659&0&E6
Driver: n/a
Name: Стандартный двухканальный контроллер PCI IDE
Device ID: PCI\VEN_1B4B&DEV_91A4&SUBSYS_91A41B4B&REV_12\4&3480BE95&0&01E6
Driver: n/a
Name: Intel(R) P67 Express Chipset Family LPC Interface Controller - 1C46
Device ID: PCI\VEN_8086&DEV_1C46&SUBSYS_844D1043&REV_05\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_844D1043&REV_B5\3&11583659&0&E5
Driver: n/a
Name: Стандартный двухканальный контроллер PCI IDE
Device ID: PCI\VEN_1B4B&DEV_91A0&SUBSYS_83BA1043&REV_12\4&3480BE95&0&00E6
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_844D1043&REV_B5\3&11583659&0&E3
Driver: n/a
Name: Стандартный мост PCI - PCI
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_84891043&REV_01\4&37EA4451&0&00E4
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_844D1043&REV_05\3&11583659&0&D0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_844D1043&REV_B5\3&11583659&0&E2
Driver: n/a
Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&16B16BD2&0&00E7
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_844D1043&REV_05\3&11583659&0&E8
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_844D1043&REV_B5\3&11583659&0&E0
Driver: n/a
Name: VIA 1394 OHCI-совместимый хост-контроллер
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\5&29DF5497&0&1800E4
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05\3&11583659&0&FB
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02
Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_844D1043&REV_05\3&11583659&0&FA
Driver: n/a
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_06\4&87D54EE&0&00E5
Driver: n/a
Name: Контроллер High Definition Audio (Microsoft)
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_841B1043&REV_05\3&11583659&0&D8
Driver: n/a
Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_844D1043&REV_09\3&11583659&0&08
Driver: n/a
Name: NVIDIA GeForce GTX 580
Device ID: PCI\VEN_10DE&DEV_1080&SUBSYS_83851043&REV_A1\4&80E7924&0&0008
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,2.06.4037.0000
ffdshow raw video filter,0x00200000,2,1,ffdshowBC.ax,1.00.0006.2597
ASUS SBS RTP Render Filter,0x00200000,0,0,NetVideo_SBS.ax,1.00.0000.0002
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16905
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
WMT Screen Capture filter,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
ffdshow Video Decoder,0xff800001,2,1,ffdshowBC.ax,1.00.0006.2597
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Record Queue,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
WMT Audio Mixer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ASUS SBS RTP Source Filter,0x00200000,0,0,NetVideo_SBS.ax,1.00.0000.0002
XviD MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
Gemtek IP filter,0x00200000,1,1,GTIPFilter.ax,1.00.0000.0005
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
Frame Eater,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16905
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,2.06.4037.0000
WAV Dest,0x00000000,0,0,,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16905
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16905
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
WMT DirectX Transform Wrapper,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
Brickcom Push Source,0x00200000,0,2,brickcomsource.ax,2.00.0000.0039
ffdshow Audio Processor,0x00200000,1,1,ffdshowBC.ax,1.00.0006.2597
9x8Resize,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Allocator Fix,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
ffdshow Audio Decoder,0x3fffffff,1,1,ffdshowBC.ax,1.00.0006.2597
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16905
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
ffdshow subtitles filter,0x00200000,2,1,ffdshowBC.ax,1.00.0006.2597
Brickcom ASF Muxer,0x00200000,2,0,brickcomasfmux.ax,1.00.0000.0006
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
WMT Volume,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Stretch Video,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905
WDM Streaming Tee/Splitter Devices:
Преобразователь Tee/Sink-to-Sink,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
ffdshow video encoder,0x00100000,1,1,ffdshowBC.ax,1.00.0006.2597
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16905
Кодек Cinepak, изготовленный корпорацией Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7600.16385
Кодек Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7600.16385
Кодек Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
XviD MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16905
Audio Capture Sources:
Микрофон (Аудио устройства USB),0x00200000,0,0,qcap.dll,6.06.7600.16385
Микрофон (Realtek High Definiti,0x00200000,0,0,qcap.dll,6.06.7600.16385
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16905
WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
ASUS GSB,0x00200000,0,1,ksproxy.ax,6.01.7600.16385
PC Camera,0x00200000,0,2,ksproxy.ax,6.01.7600.16385
Аудио устройства USB,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867
Video Capture Sources:
ASUS GSB,0x00200000,0,1,ksproxy.ax,6.01.7600.16385
PC Camera,0x00200000,0,2,ksproxy.ax,6.01.7600.16385
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16867
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16899
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16899
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16899
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16899
WDM Streaming Communication Transforms:
Преобразователь Tee/Sink-to-Sink,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Audio Renderers:
Динамики (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16905
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16905
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905
DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905
DirectSound: Динамики (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7600.16905
Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7600.16905
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Thanks. If it also fails with hardware acceleration disabled, it's not GPU related.
I tested this with the following configurations, and was unable to reproduce the issue:
PASS: Firefox 11.0 on WinXP SP3 (US_en) with Flash Player 11.2.202.233, 11.3.300.231 and 11.3.300.235 (today's development build)
PASS: MSIE 9 on WinXP SP3 (US_en) with Flash Player 11.3.300.235
PASS: Firefox 11.0 on Win7 with Flash Player 11.3.300.231 and 11.3.300.235 (with Protected Mode Enabled)
Some of the cameras appear to be down. I was using cameras 11 and 15 for the majority of my testing, as I could easly see traffic moving.
Is there any additional information that might help me reproduce this issue?
Jeromie,
I made some videos regarding the problem. As we say, it's better to see once than to hear a dozen times. Sorry for my poor english, if you dont understand something, feel free to ask.
In this one I reproduced the bug with freezing video. It may be important to state, that incoming traffic keeps coming while picture stands still. Maybe the bug is related with buffering somehow.
This video shows that the issue is not browser-depending. It only depends on the version of FP. 11.1 ok, 11.2 fails.
Some cameras sometimes show video in 11.2 also, but it is stumbling, unstable, and the quality is mush more poor.
Thanks for the update.
Does this issue also occur with Flash Player 11.3.300.231?
You can download it here: http://labs.adobe.com/downloads/flashplayer11-3.html
Hi Dimadoma,
I am currently investigating your camera issue and so far I have been unable to reproduce it. In your post with your dxdiag information you mentioned that around 20 PC's in your office all were able to reproduce the freezing issue. Are the installed GPU's different in each machine? Also, are the machines running different operating systems? I am trying to narrow down the search a bit.
Thanks,
Ryan
Hi, Ryan.
Well, the PCs are definitely all different. OS is win7 and win xp. By the way, I found a very similar bug in your bugbase: https://bugbase.adobe.com/index.cfm?event=bug&id=3160365
Hi Dimadoma,
That issue you linked definitely looks similar to the issue shown in your videos. The fix for 3160365 should be in the next 11.3 beta build. I will link to it here when it becomes available. Hopefully it fixes your issues. Until then i'll try to reproduce your issue on my side.
Thanks,
Ryan
Hi Dimadoma,
Can you try the latest Flash Player 11.3 beta build located here http://labs.adobe.com/downloads/flashplayer11-3.html. It is version number 11.3.300.250.
Thanks,
Ryan
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