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installing upgrade cs4 to cs5

May 1, 2012 7:31 PM

I've just installed an upgrade from Cs4 to Cs5 and when I open the applications it says its a 30 day trial - I've been on hold for 45mins and 17 sec and I'm so pi*@ed off???

  • Currently Being Moderated
    May 1, 2012 11:17 PM   in reply to SMT_2012

    And excactly on what system? Did you properly input the serial numbers and/or detected the CS5 install the CS4 install?  You need to be more specific.



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  • Currently Being Moderated
    May 2, 2012 4:31 AM   in reply to SMT_2012

    Close all Adobe application

    Locate and remove cache.db files:


    • On Windows XP and Windows Vista, the cache.db file is located in Program Files\Common Files\Adobe\Adobe PCD\cache
    • On Mac OS X, the cache.db file is located in Library/Application Support/Adobe/Adobe PCD/cache



    Re-open the app and enter the serial number and check.

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