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DJ_Edgy Calculating status...

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Music won't stop when opening pdf in Reader X

Apr 25, 2012 4:31 PM

Categories: Windows Tags: #indesign #reader_x #acrobat_x

I created an interactive pdf using Indesign CS5. When I open with Reader 9, the page loads and music plays. When I go to the next page, the music stops. This is exactly what I want.

After installing Reader X, I open the pdf file, the music plays (as it should), but when I go the next pages, the music still keeps on playing. I want the music to stop when advancing to the next page.

I tried this on all PCs using Windows XP and Windows 7. The music doesn't stop when using Reader X.

Please help!

638 Views 3 Replies Latest reply: DJ_Edgy, Jun 3, 2012 5:34 PM

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1. DJ_Edgy,

Apr 27, 2012 2:34 PM in reply to DJ_Edgy

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Could someone download the pdf file and try it on Reader 9 and then on Reader X to see if they get the same results?

https://www.dropbox.com/s/1zkwdp8k6ij67hz/Check123.pdf

Thank you.

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2. Ankit_Jain,

May 4, 2012 1:21 AM in reply to DJ_Edgy

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Thanks for providing the said information. We are looking into this issue at our end.

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3. DJ_Edgy,

Jun 3, 2012 5:34 PM in reply to Ankit_Jain

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Hi Ankit,

Any news regarding this issue?

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