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Product ID

May 3, 2012 11:04 PM

I can't publish my latest magazine because the Product ID field in the DPS Folio Producer: Organizer window will not allow me to type anything in the box. ANy ideas?

 
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  • Currently Being Moderated
    May 4, 2012 12:09 AM   in reply to Sara 2

    Hi,

     

    You can enter the product ID in a new window that opens as soon as you click "Publish". Be sure that the other fields like Name, Description, ... are filled.

     

     

    –Yves

     
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  • Currently Being Moderated
    May 4, 2012 12:31 AM   in reply to Sara 2

    You probably will get:

     

     

    Do not forget to fill something in the description field in the Sidebar (Folio Details). The Product ID filed will stay blocked. You can not fill anything in there in this organizer window. After you filled the indicated fields (except Product ID and Published), you will receive the following window:

     

     

    where you can insert your product ID.

     

     

    –Yves

     
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  • Currently Being Moderated
    May 4, 2012 12:42 AM   in reply to Sara 2

    (My pictures will not be transferred. Forum Software says: Error: NULL)

     

    Your error seems to be a problem with one of the new functions. But I think this has to be done by Adobe. This error shows nothing that you probably could change.

    Did you try to log out, clear the browser cache and log in again?

     

     

    –Yves

     
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  • Currently Being Moderated
    May 4, 2012 12:50 AM   in reply to Sara 2

    The service is very slow since yesterday. It seems that Adobe is still working on it. My folio counter shows also 0. But there should be a few more on it.

    Try to contact the Gold Support.

     

     

    –Yves

     
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  • Currently Being Moderated
    May 4, 2012 3:07 AM   in reply to Apel Yves

    Same here in Switzerland: 0 available downloads

     

    Herzliche Grüsse | Kind regards

    Haeme Ulrich (Xing <http://www.xing.com/profile/Haeme_Ulrich> |

    Google+<https://plus.google.com/u/0/115540761349108315932/posts>

    )

     

    PS: Alle wichtigen Termine <http://blogs.ulrich-media.ch/p/events_08.html>

     

    --

    u l r i c h - m e d i a  G m b H

    http://www.ulrich-media.ch

     
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