Skip navigation
Mats Hard
Currently Being Moderated

Pictures greyed out

May 4, 2012 1:13 AM

Tags: #pictures #grey

Some of my uploaded pictures aint there. It's a grey area with a little watch. What's wrong?


Best regards



  • Currently Being Moderated
    May 4, 2012 10:54 AM   in reply to Mats Hard

    Hi Mats,


    Do you happen to have thumbnails turned off in Plan mode? If so, try turning them on and then exporting. There is a bug in Beta 7 that has to do with inline images in rasterized (ie system font) text frames.


    Alternatively, you can switch to a web safe font for text frames that have this problem.

    Mark as:
  • Currently Being Moderated
    May 4, 2012 10:55 AM   in reply to Mats Hard

    Sorry for the inconvenience. You've encountered a bug that can occur for text frames that use system fonts (and thus will be rasterized) and contain inline graphics. In some cases the graphics will not have been loaded by Muse when the image for the text frame is generated. Thus the gray box. This bug is fixed in the official release due out next week.


    You may be able to workaround this bug by opening the problem page in Design view, making a minor change (i.e. move an item and move it back) then publishing/exporting. The change (assuming you don't use undo to move the item back) will cause Muse to re-generate and re-upload or export the content for that page and since the images are all loaded in order to be displayed in the Design view the text frame images should be correctly generated.

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points