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CS4 64bitt crashes in Win7 each time when loading

May 2, 2012 4:27 PM

I am no longer able to load CS4 (Photoshop, Illustrator, InDesign) and get a message the the program is not working and that Windows will provide a solution. I have installed the 11.0.2 patch. I have updated the drivers for the video card that I have but it still does not work.

  • Currently Being Moderated
    May 2, 2012 6:55 PM   in reply to wdoncarlosII

    Have to checked in the new user account ?


    Has it ever worked for you before?


    Do you get the splash screen for this products , and also do you get any exact error message?

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  • Currently Being Moderated
    May 4, 2012 5:10 PM   in reply to wdoncarlosII

    New user account, means set up a new computer user account and then login in the new account and check ,



    Also , check launching bridge as well

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  • Currently Being Moderated
    May 7, 2012 2:51 PM   in reply to wdoncarlosII

    If it would have been working before then something has changed of your computer which might be causing the issue.


    It is the lengthy article but is most helpful :-

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