Adobe Air installer is not opening on Mac

Report · May 04, 2012

Hi, I have downloaded the last version of Adobe Air but the installer is not opening. I have followed the steps written on this page : http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html , but after step 4 'after hitting enter you will be prompted for your login password" , the installation does not begin but instead here is what gets written:

"This application requires a version of Adobe AIR which cannot be found.

Please download the latest version of the runtime from

http://www.adobe.com/go/getair,

or contact the application author for an updated version."

I hope you can help.

Thank you.

Sam

Report · May 04, 2012

Hi Sam,

Can you post your install log so I can see if anything jumps out at me?

Mac AIR install log

Thanks,

Chris

Report · May 04, 2012

May 5 01:02:31 Samis-MacBook-Pro Adobe AIR Installer[285]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:02:31 Samis-MacBook-Pro Adobe AIR Installer[285]: Commandline is: -silent -eulaAccepted

May 5 01:02:31 Samis-MacBook-Pro Adobe AIR Installer[285]: No installed runtime detected

May 5 01:02:33 Samis-MacBook-Pro ReportCrash[296]: Saved crash report for Adobe AIR Installer[285] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-010233_localhost.crash

May 5 01:03:44 Samis-MacBook-Pro Adobe AIR Installer[309]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:03:44 Samis-MacBook-Pro Adobe AIR Installer[309]: Commandline is: -psn_0_188462

May 5 01:03:44 Samis-MacBook-Pro Adobe AIR Installer[309]: No installed runtime detected

May 5 01:03:46 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0x2e02e].com.adobe.air.Installer[309]): Job appears to have crashed: Bus error: 10

May 5 01:03:46 Samis-MacBook-Pro ReportCrash[314]: Saved crash report for Adobe AIR Installer[309] version 3.2 (3.2.0.2070) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-010346_Samis-MacBook-Pro.crash

May 5 01:04:12 Samis-MacBook-Pro Adobe AIR Installer[324]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:04:12 Samis-MacBook-Pro Adobe AIR Installer[324]: Commandline is: -silent -eulaAccepted

May 5 01:04:12 Samis-MacBook-Pro Adobe AIR Installer[324]: No installed runtime detected

May 5 01:04:12 Samis-MacBook-Pro Adobe AIR Installer[324]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x2196480

May 5 01:04:33 Samis-MacBook-Pro ReportCrash[331]: Saved crash report for Adobe AIR Installer[324] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-010433_localhost.crash

May 5 01:06:51 Samis-MacBook-Pro Adobe AIR Installer[369]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:06:51 Samis-MacBook-Pro Adobe AIR Installer[369]: Commandline is: -psn_0_225335

May 5 01:06:51 Samis-MacBook-Pro Adobe AIR Installer[369]: No installed runtime detected

May 5 01:06:52 Samis-MacBook-Pro Adobe AIR Installer[369]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x40b440

May 5 01:07:14 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0x37037].com.adobe.air.Installer[369]): Job appears to have crashed: Segmentation fault: 11

May 5 01:07:14 Samis-MacBook-Pro ReportCrash[374]: Saved crash report for Adobe AIR Installer[369] version 3.2 (3.2.0.2070) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-010714_Samis-MacBook-Pro.crash

May 5 01:07:20 Samis-MacBook-Pro Adobe AIR Installer[375]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

May 5 01:07:20 Samis-MacBook-Pro Adobe AIR Installer[375]: Commandline is: -psn_0_233529

May 5 01:07:20 Samis-MacBook-Pro Adobe AIR Installer[375]: No installed runtime detected

May 5 01:07:21 Samis-MacBook-Pro Adobe AIR Installer[375]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x5575920

May 5 01:13:25 Samis-MacBook-Pro Adobe AIR Installer[419]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:13:25 Samis-MacBook-Pro Adobe AIR Installer[419]: Commandline is: -psn_0_278596

May 5 01:13:25 Samis-MacBook-Pro Adobe AIR Installer[419]: No installed runtime detected

May 5 01:13:29 Samis-MacBook-Pro Adobe AIR Installer[419]: Relaunching with elevation

May 5 01:13:29 Samis-MacBook-Pro Adobe AIR Installer[419]: Launching subprocess with commandline /Volumes/Adobe AIR 2/Adobe AIR Installer.app -ei

May 5 01:13:34 Samis-MacBook-Pro authexec[426]: executing /Volumes/Adobe AIR 2/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

May 5 01:13:35 Samis-MacBook-Pro Adobe AIR Installer[426]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:13:35 Samis-MacBook-Pro Adobe AIR Installer[426]: Commandline is: -ei

May 5 01:13:35 Samis-MacBook-Pro Adobe AIR Installer[426]: No installed runtime detected

May 5 01:13:35 Samis-MacBook-Pro Adobe AIR Installer[426]: Starting silent runtime install. Installing runtime version 3.2.0.2070

May 5 01:13:47 Samis-MacBook-Pro Adobe AIR Installer[426]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist

May 5 01:13:47 Samis-MacBook-Pro Adobe AIR Installer[426]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"

May 5 01:13:47 Samis-MacBook-Pro Adobe AIR Installer[426]: Subprocess chown succeeded

May 5 01:13:47 Samis-MacBook-Pro Adobe AIR Installer[426]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"

May 5 01:13:47 Samis-MacBook-Pro Adobe AIR Installer[426]: Subprocess chown succeeded

May 5 01:13:47 Samis-MacBook-Pro Adobe AIR Installer[426]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"

May 5 01:13:47 Samis-MacBook-Pro Adobe AIR Installer[426]: Subprocess chown succeeded

May 5 01:13:48 Samis-MacBook-Pro Adobe AIR Installer[426]: Runtime Installer end with exit code 0

May 5 01:13:48 Samis-MacBook-Pro Adobe AIR Installer[419]: Elevated install completed

May 5 01:13:51 Samis-MacBook-Pro Adobe AIR Installer[419]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -installupdatecheck

May 5 01:13:51 Samis-MacBook-Pro Adobe AIR Installer[419]: Runtime Installer end with exit code 0

May 5 01:13:51 Samis-MacBook-Pro [0x0-0x44044].com.adobe.air.Installer[419]: DVFreeThread - CFMachPortCreateWithPort hack = 0x39c060, fPowerNotifyPort= 0x39a890

May 5 01:13:51 Samis-MacBook-Pro [0x0-0x44044].com.adobe.air.Installer[419]: DVFreeThread - CFMachPortCreateWithPort hack = 0x467ae0, fPowerNotifyPort= 0x4676a0

May 5 01:13:51 Samis-MacBook-Pro [0x0-0x44044].com.adobe.air.Installer[419]: DVFreeThread - CFMachPortCreateWithPort hack = 0x39b8e0, fPowerNotifyPort= 0x39b030

May 5 01:13:53 Samis-MacBook-Pro Adobe AIR Installer[438]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:13:53 Samis-MacBook-Pro Adobe AIR Installer[438]: Commandline is: -installupdatecheck

May 5 01:13:53 Samis-MacBook-Pro Adobe AIR Installer[438]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 01:13:54 Samis-MacBook-Pro Adobe AIR Installer[438]: Performing pingback request

May 5 01:13:56 Samis-MacBook-Pro Adobe AIR Installer[438]: Pingback request completed with HTTP status 200

May 5 01:13:56 Samis-MacBook-Pro Adobe AIR Installer[438]: Starting runtime background update check

May 5 01:13:56 Samis-MacBook-Pro Adobe AIR Installer[438]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.2.0.2070/update

May 5 01:13:56 Samis-MacBook-Pro Adobe AIR Installer[438]: Unpackaging http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.2.0.2070/update to /Users/sami/Library/Application Support/Adobe/AIR/Updater/Background

May 5 01:13:58 Samis-MacBook-Pro Adobe AIR Installer[438]: Runtime update not available

May 5 01:13:58 Samis-MacBook-Pro Adobe AIR Installer[438]: Unpackaging cancelled

May 5 01:13:58 Samis-MacBook-Pro Adobe AIR Installer[438]: Runtime Installer end with exit code 0

May 5 01:13:59 Samis-MacBook-Pro [0x0-0x44044].com.adobe.air.Installer[0]: DVFreeThread - CFMachPortCreateWithPort hack = 0x162c70, fPowerNotifyPort= 0x160a80

May 5 01:13:59 Samis-MacBook-Pro [0x0-0x44044].com.adobe.air.Installer[0]: DVFreeThread - CFMachPortCreateWithPort hack = 0x162f30, fPowerNotifyPort= 0x1635e0

May 5 01:13:59 Samis-MacBook-Pro [0x0-0x44044].com.adobe.air.Installer[0]: DVFreeThread - CFMachPortCreateWithPort hack = 0x37e560, fPowerNotifyPort= 0x397260

May 5 01:14:03 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0x39039].com.adobe.air.Installer[375]): Job appears to have crashed: Bus error: 10

May 5 01:14:03 Samis-MacBook-Pro ReportCrash[441]: Saved crash report for Adobe AIR Installer[375] version 3.1 (3.1.0.4880) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-011403_Samis-MacBook-Pro.crash

May 5 01:14:52 Samis-MacBook-Pro Adobe AIR Installer[489]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:14:52 Samis-MacBook-Pro Adobe AIR Installer[489]: Commandline is: -silent -eulaAccepted

May 5 01:14:52 Samis-MacBook-Pro Adobe AIR Installer[489]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 01:14:54 Samis-MacBook-Pro ReportCrash[493]: Saved crash report for Adobe AIR Installer[489] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-011454_localhost.crash

May 5 01:16:34 Samis-MacBook-Pro Adobe AIR Installer[516]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:16:34 Samis-MacBook-Pro Adobe AIR Installer[516]: Commandline is: -psn_0_368730

May 5 01:16:34 Samis-MacBook-Pro Adobe AIR Installer[516]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 01:16:35 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0x5a05a].com.adobe.air.Installer[516]): Job appears to have crashed: Segmentation fault: 11

May 5 01:16:35 Samis-MacBook-Pro ReportCrash[519]: Saved crash report for Adobe AIR Installer[516] version 3.2 (3.2.0.2070) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-011635_Samis-MacBook-Pro.crash

May 5 01:17:18 Samis-MacBook-Pro Adobe AIR Installer[556]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:17:18 Samis-MacBook-Pro Adobe AIR Installer[556]: Commandline is: -silent -eulaAccepted

May 5 01:17:18 Samis-MacBook-Pro Adobe AIR Installer[556]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 01:17:20 Samis-MacBook-Pro ReportCrash[559]: Saved crash report for Adobe AIR Installer[556] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-011720_localhost.crash

May 5 01:18:05 Samis-MacBook-Pro Adobe AIR Installer[599]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:18:05 Samis-MacBook-Pro Adobe AIR Installer[599]: Commandline is: -silent -eulaAccepted

May 5 01:18:05 Samis-MacBook-Pro Adobe AIR Installer[599]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 01:18:06 Samis-MacBook-Pro ReportCrash[559]: Saved crash report for Adobe AIR Installer[599] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-011806_localhost.crash

May 5 01:20:29 Samis-MacBook-Pro Adobe AIR Installer[657]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:20:29 Samis-MacBook-Pro Adobe AIR Installer[657]: Commandline is: -silent -eulaAccepted

May 5 01:20:29 Samis-MacBook-Pro Adobe AIR Installer[657]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 01:20:30 Samis-MacBook-Pro ReportCrash[660]: Saved crash report for Adobe AIR Installer[657] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-012030_localhost.crash

May 5 01:50:28 Samis-MacBook-Pro Adobe AIR Installer[770]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 01:50:28 Samis-MacBook-Pro Adobe AIR Installer[770]: Commandline is: -silent -eulaAccepted

May 5 01:50:28 Samis-MacBook-Pro Adobe AIR Installer[770]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 01:50:29 Samis-MacBook-Pro Adobe AIR Installer[770]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x185d180

May 5 01:50:36 Samis-MacBook-Pro ReportCrash[774]: Saved crash report for Adobe AIR Installer[770] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-015036_localhost.crash

May 5 02:13:02 Samis-MacBook-Pro Adobe AIR Installer[950]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:13:02 Samis-MacBook-Pro Adobe AIR Installer[950]: Commandline is: -silent -eulaAccepted

May 5 02:13:02 Samis-MacBook-Pro Adobe AIR Installer[950]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:13:05 Samis-MacBook-Pro ReportCrash[952]: Saved crash report for Adobe AIR Installer[950] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-021305_localhost.crash

May 5 02:13:52 Samis-MacBook-Pro Adobe AIR Installer[987]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:13:52 Samis-MacBook-Pro Adobe AIR Installer[987]: Commandline is: -silent -eulaAccepted

May 5 02:13:52 Samis-MacBook-Pro Adobe AIR Installer[987]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:13:53 Samis-MacBook-Pro ReportCrash[952]: Saved crash report for Adobe AIR Installer[987] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-021353_localhost.crash

May 5 02:20:32 Samis-MacBook-Pro Adobe AIR Installer[1030]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:20:32 Samis-MacBook-Pro Adobe AIR Installer[1030]: Commandline is: -psn_0_843982

May 5 02:20:32 Samis-MacBook-Pro Adobe AIR Installer[1030]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:20:33 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0xce0ce].com.adobe.air.Installer[1030]): Job appears to have crashed: Segmentation fault: 11

May 5 02:20:35 Samis-MacBook-Pro ReportCrash[1032]: Saved crash report for Adobe AIR Installer[1030] version 3.2 (3.2.0.2070) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-022035_Samis-MacBook-Pro.crash

May 5 02:23:05 Samis-MacBook-Pro Adobe AIR Installer[1042]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:23:05 Samis-MacBook-Pro Adobe AIR Installer[1042]: Commandline is: -silent -eulaAccepted

May 5 02:23:05 Samis-MacBook-Pro Adobe AIR Installer[1042]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:23:07 Samis-MacBook-Pro ReportCrash[1048]: Saved crash report for Adobe AIR Installer[1042] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-022307_localhost.crash

May 5 02:24:38 Samis-MacBook-Pro Adobe AIR Installer[1051]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:24:38 Samis-MacBook-Pro Adobe AIR Installer[1051]: Commandline is: -psn_0_868564

May 5 02:24:38 Samis-MacBook-Pro Adobe AIR Installer[1051]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:24:39 Samis-MacBook-Pro Adobe AIR Installer[1051]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x1bcc40

May 5 02:26:41 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0xd40d4].com.adobe.air.Installer[1051]): Job appears to have crashed: Segmentation fault: 11

May 5 02:26:46 Samis-MacBook-Pro ReportCrash[1065]: Saved crash report for Adobe AIR Installer[1051] version 3.2 (3.2.0.2070) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-022646_Samis-MacBook-Pro.crash

May 5 02:30:04 Samis-MacBook-Pro Adobe AIR Installer[1069]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:30:04 Samis-MacBook-Pro Adobe AIR Installer[1069]: Commandline is: -psn_0_917728

May 5 02:30:04 Samis-MacBook-Pro Adobe AIR Installer[1069]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:30:06 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0xe00e0].com.adobe.air.Installer[1069]): Job appears to have crashed: Segmentation fault: 11

May 5 02:30:06 Samis-MacBook-Pro ReportCrash[1073]: Saved crash report for Adobe AIR Installer[1069] version 3.2 (3.2.0.2070) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-023006_Samis-MacBook-Pro.crash

May 5 02:30:17 Samis-MacBook-Pro Adobe AIR Installer[1075]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:30:17 Samis-MacBook-Pro Adobe AIR Installer[1075]: Commandline is: -psn_0_925922

May 5 02:30:17 Samis-MacBook-Pro Adobe AIR Installer[1075]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:30:18 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0xe20e2].com.adobe.air.Installer[1075]): Job appears to have crashed: Segmentation fault: 11

May 5 02:30:18 Samis-MacBook-Pro ReportCrash[1073]: Saved crash report for Adobe AIR Installer[1075] version 3.2 (3.2.0.2070) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-023018_Samis-MacBook-Pro.crash

May 5 02:31:13 Samis-MacBook-Pro Adobe AIR Installer[1095]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:31:13 Samis-MacBook-Pro Adobe AIR Installer[1095]: Commandline is: -psn_0_950504

May 5 02:31:13 Samis-MacBook-Pro Adobe AIR Installer[1095]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:31:14 Samis-MacBook-Pro [0x0-0xe80e8].com.adobe.air.Installer[1095]: objc[1095]: FREED(id): message backingScaleFactor sent to freed object=0x4613e0

May 5 02:31:15 Samis-MacBook-Pro com.apple.launchd.peruser.501[128] ([0x0-0xe80e8].com.adobe.air.Installer[1095]): Job appears to have crashed: Illegal instruction: 4

May 5 02:31:16 Samis-MacBook-Pro ReportCrash[1097]: Saved crash report for Adobe AIR Installer[1095] version 3.2 (3.2.0.2070) to /Users/sami/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-023116_Samis-MacBook-Pro.crash

May 5 02:34:50 Samis-MacBook-Pro Adobe AIR Installer[1105]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.7.2 x86

May 5 02:34:50 Samis-MacBook-Pro Adobe AIR Installer[1105]: Commandline is: -silent -eulaAccepted

May 5 02:34:50 Samis-MacBook-Pro Adobe AIR Installer[1105]: Installed runtime (3.2.0.2070) located at /Library/Frameworks/Adobe AIR.framework

May 5 02:34:51 Samis-MacBook-Pro Adobe AIR Installer[1105]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x2370030

May 5 02:35:13 Samis-MacBook-Pro ReportCrash[1111]: Saved crash report for Adobe AIR Installer[1105] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-023513_localhost.crash

Report · May 04, 2012

Thank you for the log. It appears something is cauing AIR to crash. Could you grab this log and post the contents?

/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-05-05-023513_localhost.crash

Thanks,

Chris

Report · May 04, 2012

How can I get to its contents?

Report · May 04, 2012

You should be able to open it with TextEdit. You can also send it to me directly at ccampbel@adobe.com

Report · May 04, 2012

I am sorry but can you please explain to me or send me a link that explains in detail how to do so. I only got access to the install log by following the instructions on the link you posted. I actually have no idea how to extract this log contents. Thank you

Report · May 04, 2012

Hopefully this helps.

1. Open the finder menu Go->Go to Folder...

2. Type "/Library/Logs/DiagnosticReports/" and hit Go

3. Locate the file named "Adobe AIR Installer_2012-05-05-023513_localhost.crash"

4. Right click the file and select Open With->TextEdit

5. Copy the entire contents and paste into your reply

Report · May 04, 2012

Process: Adobe AIR Installer [1105]

Path: /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

Identifier: Adobe AIR Installer

Version: ??? (???)

Code Type: X86 (Native)

Parent Process: sudo [1104]

Date/Time: 2012-05-05 02:35:11.213 +0300

OS Version: Mac OS X 10.7.2 (11C2002)

Report Version: 9

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000038317ad8

VM Regions Near 0x38317ad8:

MALLOC_SMALL 000000000d800000-000000000e000000 [ 8192K] rw-/rwx SM=PRV

-->

__TEXT 000000008fe9e000-000000008fed1000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld

Application Specific Information:

objc[1105]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.adobe.AIR 0x0331981b 0x3000000 + 3250203

1 com.adobe.AIR 0x03319d4f 0x3000000 + 3251535

2 com.adobe.AIR 0x03118aad 0x3000000 + 1149613

3 com.adobe.AIR 0x031192a9 0x3000000 + 1151657

4 libsystem_c.dylib 0x95a56944 __cxa_finalize + 243

5 libsystem_c.dylib 0x95a567f2 exit + 25

6 com.adobe.air.Installer 0x00002565 start + 61

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x984c590a kevent + 10

1 libdispatch.dylib 0x9ac1ac58 _dispatch_mgr_invoke + 969

2 libdispatch.dylib 0x9ac196a7 _dispatch_mgr_thread + 53

Thread 2:: com.apple.appkit-heartbeat

0 libsystem_kernel.dylib 0x984c4bb2 __semwait_signal + 10

1 libsystem_c.dylib 0x95a187b9 nanosleep$UNIX2003 + 187

2 libsystem_c.dylib 0x95a18558 usleep$UNIX2003 + 60

3 com.apple.AppKit 0x97222be2 -[NSUIHeartBeat _heartBeatThread:] + 2399

4 com.apple.Foundation 0x99e1bf7d -[NSThread main] + 45

5 com.apple.Foundation 0x99e1bf2d __NSThread__main__ + 1582

6 libsystem_c.dylib 0x95a63ed9 _pthread_start + 335

7 libsystem_c.dylib 0x95a676de thread_start + 34

Thread 3:

0 libsystem_kernel.dylib 0x984c502e __workq_kernreturn + 10

1 libsystem_c.dylib 0x95a65ccf _pthread_wqthread + 773

2 libsystem_c.dylib 0x95a676fe start_wqthread + 30

Thread 4:

0 libsystem_kernel.dylib 0x984c502e __workq_kernreturn + 10

1 libsystem_c.dylib 0x95a65ccf _pthread_wqthread + 773

2 libsystem_c.dylib 0x95a676fe start_wqthread + 30

Thread 5:

0 libsystem_kernel.dylib 0x984c502e __workq_kernreturn + 10

1 libsystem_c.dylib 0x95a65ccf _pthread_wqthread + 773

2 libsystem_c.dylib 0x95a676fe start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x30393933 ebx: 0x0331981a ecx: 0x000fc080 edx: 0x01a7b4cc

edi: 0x38317830 esi: 0xbfffe3e4 ebp: 0xbffffb18 esp: 0xbffffae0

ss: 0x00000023 efl: 0x00010282 eip: 0x0331981b cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x38317ad8

Logical CPU: 0

Binary Images:

0x1000 - 0x6ff7 +com.adobe.air.Installer (3.2 - 3.2.0.2070) <30EAA58A-79F9-EA5C-9985-FE5E7500F598> /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

0xf1000 - 0xf5ffb com.apple.audio.AudioIPCPlugIn (1.2.1 - 1.2.1) <B8333059-00BE-33A6-AEC0-0C8F285E6E07> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/Contents/MacOS/AudioIPCPlugIn

0x700000 - 0x706ffb com.apple.audio.AppleHDAHALPlugIn (2.1.3 - 2.1.3f7) <C2DD672D-46CE-34BB-8456-129C65DDE583> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn

0x70b000 - 0x734ffb com.apple.cmio.DAL.VDC_4 (210.0 - 3180) <82CD4CB5-D357-35A4-A078-C221566D47D7> /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/MacOS/VDC

0x73e000 - 0x79eff7 com.apple.CMIOQTUnits (210.0 - 3180) <A4EEAED2-DAE3-36AB-9CEE-49636A0A49B4> /System/Library/Frameworks/CoreMediaIO.framework/Resources/QuickTimeUnits/CMIOQTUnits.bundle/Contents/MacOS/CMIOQTUnits

0x7ae000 - 0x7deff7 com.apple.FWAVC (201.47 - 47) <4E1974CA-1A94-38D4-A60F-9465A06CA2FA> /System/Library/PrivateFrameworks/FWAVC.framework/Versions/A/FWAVC

0x273b000 - 0x2774ff3 com.apple.QuickTimeFireWireDV.component (7.7.1 - 2306) <5347333C-9175-39FF-AFEC-BF24BB6701D7> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV

0x277f000 - 0x2789fff com.apple.IOFWDVComponents (2.0.7 - 2.0.7) <C4851ECD-38AF-3974-8321-0342C89DE691> /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComponents

0x2794000 - 0x27bcfff com.apple.QuickTimeIIDCDigitizer (7.7.1 - 2306) <6F887F4E-2D83-3415-9342-7EA8600E1349> /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/QuickTimeIIDCDigitizer

0x3000000 - 0x4175fc7 +com.adobe.AIR (??? - 3.2.0.2070) <7EBAA6F0-794A-DE37-D04D-942F7073DE61> /Volumes/VOLUME/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR

0x55a3000 - 0x55f1ff7 com.apple.QuickTimeUSBVDCDigitizer (2.7.1 - 2.7.1) <1D79F9C3-E0F4-33AE-A390-38DD884DEA28> /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/QuickTimeUSBVDCDigitizer

0x867c000 - 0x8773ffb libGLProgrammability.dylib (??? - ???) <8E592FEB-B6A8-3BFF-828B-B37B05D4D574> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib

0x8797000 - 0x87c4ff8 GLRendererFloat (??? - ???) <1264885F-1492-3591-BFB1-B671A7B08A29> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFloat

0x9100000 - 0x926dffc GLEngine (??? - ???) <C49CCDEA-F23E-30CD-9BCD-FC09C9D07CF4> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

0x92a1000 - 0x9541fe7 com.apple.ATIRadeonX3000GLDriver (7.16.9 - 7.1.6) <5C7304A2-98DA-3C5B-BA3A-FD0B9A0CE1B1> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRadeonX3000GLDriver

0x9572000 - 0x9908fff com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.16.9 - 7.1.6) <2BDB233F-C5E8-3359-8686-013CFA259200> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHD3000GraphicsGLDriver

0x8fe9e000 - 0x8fed09c7 dyld (195.5 - ???) <BCC83F99-7244-3DBA-867D-6226D53DD9F2> /usr/lib/dyld

0x90037000 - 0x906b2fe5 com.apple.CoreAUC (6.11.04 - 6.11.04) <B06D52C9-9F59-3EF2-B2BA-11E93C573572> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

0x906b3000 - 0x906c3fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x906c4000 - 0x906cbff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib

0x906cc000 - 0x908ebff7 com.apple.imageKit (2.1.1 - 1.0) <9AF0A882-BEAD-3AEC-8A72-497A7C3C2358> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit

0x91059000 - 0x910d5ffd com.apple.PDFKit (2.6.1 - 2.6.1) <7BC3186B-80B7-3E68-AFDD-2734164BCCFB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit

0x910d6000 - 0x91117ff7 com.apple.CoreMedia (1.0 - 705.42) <B45070F1-4097-3BAD-AA7C-0F7AFD6EAC27> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

0x91118000 - 0x91120ff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <BB0C7B49-600F-3551-A460-B7E36CA4C4A4> /usr/lib/system/libcopyfile.dylib

0x9112b000 - 0x9112fff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib

0x91130000 - 0x9116cfff libcups.2.dylib (2.9.0 - compatibility 2.0.0) <AA56493C-D7C6-3D4F-8DC8-855405AFF57B> /usr/lib/libcups.2.dylib

0x911ab000 - 0x911fbfff libFontRegistry.dylib (??? - ???) <81E03B82-1F31-3702-97DC-BE20298E326F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x911fc000 - 0x911fdfff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib

0x91243000 - 0x91258fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x91259000 - 0x9129cffd libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <6B35F203-5D72-335A-A4BC-CC89FEC0E14F> /usr/lib/system/libcommonCrypto.dylib

0x9129d000 - 0x912b2ff7 com.apple.ImageCapture (7.0 - 7.0) <E019C6BB-CCE9-3D8C-A131-909CE8853502> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture

0x912bd000 - 0x91471ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib

0x91751000 - 0x9177affe com.apple.opencl (1.50.63 - 1.50.63) <C4EC60D6-9A7C-3CE9-AA80-2F81D9BB4465> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x9178e000 - 0x9178efff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x9178f000 - 0x917a2ffb com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) <3D94520B-C976-370F-AF56-278002BCF11D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport

0x917a3000 - 0x917d9ff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE

0x917f4000 - 0x91859ff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <4B4B32D2-4F66-3B0D-BD61-FA8429FF8507> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib

0x9185a000 - 0x9186efff com.apple.CFOpenDirectory (10.7 - 146) <58050170-D74E-3670-945D-D8501F67835F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory

0x918ab000 - 0x918cdff1 com.apple.PerformanceAnalysis (1.10 - 10) <FEB4AEF4-F8C0-3A20-A004-B236B2F0B02B> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis

0x918ce000 - 0x918cfffd com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <8CADB97F-101D-34C3-82C2-569E801031E0> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel

0x9192c000 - 0x9192dfff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent

0x9192e000 - 0x9192efff com.apple.Carbon (153 - 153) <F996332A-390E-3337-A09E-A1E54004B567> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x91932000 - 0x91a5eff9 com.apple.CFNetwork (520.2.5 - 520.2.5) <02193949-50A8-3CBC-9920-5FCDB8EBE17A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x91a5f000 - 0x91da1fff com.apple.MediaToolbox (1.0 - 705.42) <5AEFD5BE-6FA3-38F8-966A-B0AB56C472B8> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox

0x91da2000 - 0x91ec2fec com.apple.vImage (5.1 - 5.1) <008B989F-F080-398E-ACB1-FBF5BA107D6D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

0x91ec3000 - 0x91ee2fff com.apple.RemoteViewServices (1.2 - 39) <C7B638D2-2F8B-3A45-916A-73103FADC822> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x91ee3000 - 0x91ee3fff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x91f42000 - 0x9239bfff com.apple.RawCamera.bundle (3.8.2 - 579) <D7463860-2455-3A4F-A7AB-E9CA7A218154> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

0x9239c000 - 0x9239fffc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib

0x923a0000 - 0x923cbfff com.apple.GSS (2.1 - 2.0) <05A0171B-76EA-3E4C-8A36-65D1A978AF4B> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x924fb000 - 0x924fcff5 libremovefile.dylib (21.0.0 - compatibility 1.0.0) <5E7C184B-7A53-3C64-845C-046373419A5B> /usr/lib/system/libremovefile.dylib

0x924fd000 - 0x92520fff com.apple.CoreVideo (1.7 - 70.1) <3520F013-DF91-364E-88CF-ED252A7BD0AE> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x92562000 - 0x9256ffff libGL.dylib (??? - ???) <30E6DED6-0213-3A3B-B2B3-310E33301CCB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x92570000 - 0x92c19eeb com.apple.CoreGraphics (1.600.0 - ???) <322FC806-0B9F-3A58-8C88-D477E32A50F8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x92c1a000 - 0x92c25ffb com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <DFF43AC6-7D21-36C6-97C9-F46411D18032> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x92c35000 - 0x92e5effb com.apple.QuartzComposer (5.0 - 236) <7BD138F0-C748-3013-98C0-4D5F5E10B9AB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer

0x92e5f000 - 0x92e76ff8 com.apple.CoreMediaAuthoring (2.0 - 889) <3344CAE3-54BE-3990-B1AE-AD0666B9B885> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring

0x92e77000 - 0x92f0bff7 com.apple.LaunchServices (480.21 - 480.21) <E3621817-B627-3EEC-A7F9-0D45583B7FE8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

0x92f0c000 - 0x92f10fff com.apple.CommonPanels (1.2.5 - 94) <EA47550D-7DAF-30D9-91DB-1FB594CC8522> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels

0x92f48000 - 0x92f50ff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib

0x92fc0000 - 0x92fc4ffd IOSurface (??? - ???) <CAF0B3F2-1589-3139-8A59-E54797C02EA0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x92fc5000 - 0x934a1ff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

0x934a2000 - 0x934a3ffd libCVMSPluginSupport.dylib (??? - ???) <96F2F2F4-E7A9-36C8-B1CF-D58AA3DB2B44> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib

0x934a4000 - 0x9358cfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <A1B07527-9C74-3107-A972-9795B817D683> /usr/lib/libxml2.2.dylib

0x9358d000 - 0x935afffe com.apple.framework.familycontrols (3.0 - 300) <F87D87EF-553A-3165-9C9A-6E117C537FE9> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls

0x935b0000 - 0x937f8fff com.apple.JavaScriptCore (7534.51 - 7534.51.21) <FEDF4D88-FB61-3A3F-ABE2-72BE2234DDF4> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x937f9000 - 0x93822ffe com.apple.shortcut (2.0 - 2.0) <E249F912-93D1-3BDF-BD5E-96602003E2E9> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut

0x938a7000 - 0x938aaffd libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

0x938ab000 - 0x93badfff com.apple.CoreServices.CarbonCore (960.18 - 960.18) <8094724D-591D-3CC2-81DE-4E3029624E11> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x93bbc000 - 0x93bbcff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x93bbd000 - 0x93c94ffb com.apple.avfoundation (2.0 - 180.30) <6788562E-A9A8-3898-A0F4-66D9BBAE3430> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x93d06000 - 0x93d68ffb com.apple.datadetectorscore (3.0 - 179.4) <12EF80E0-35CC-30A7-942F-2F9E87C4C98C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore

0x93e7e000 - 0x93ea4ffb com.apple.quartzfilters (1.7.0 - 1.7.0) <64AB163E-7E91-3028-8730-BE11BC1F5237> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters

0x93f03000 - 0x93f7effb com.apple.ApplicationServices.ATS (317.5.0 - ???) <D5AC5C21-CE1E-333D-94F7-F0F534FD4DC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x93ff3000 - 0x9407afff com.apple.print.framework.PrintCore (7.1 - 366.1) <BD9120A6-BFB0-3796-A903-05F627F696DF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x9407b000 - 0x940b9fff libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <264FF88C-3E76-36A7-9D3C-6732C6958477> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x9431e000 - 0x9435affd libGLImage.dylib (??? - ???) <8251242B-E04E-3467-BD0F-834578B18AC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

0x94367000 - 0x943b0ff7 libGLU.dylib (??? - ???) <AEA2AD9A-EEDD-39B8-9B28-4C7C1BACB594> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x943b1000 - 0x943b3ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

0x943b4000 - 0x943b7ff9 libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <13A8AA6F-C4AD-3B1B-AF83-338DB3C05049> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

0x943b8000 - 0x943e0ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <5158C760-D168-3842-AAE0-3B146B3537A7> /usr/lib/libxslt.1.dylib

0x943e1000 - 0x9440ffe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <07D9A827-9567-34C2-9022-AF4BF975C9A7> /usr/lib/libSystem.B.dylib

0x94410000 - 0x94410ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib

0x947d7000 - 0x947ddffb com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x947e9000 - 0x94802fff libPng.dylib (??? - ???) <A83B66DC-302C-3A4C-8107-0E5560708024> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x94803000 - 0x94803fff libdnsinfo.dylib (395.7.0 - compatibility 1.0.0) <A870EB56-560C-3DA2-B189-6E0FD2D3B66D> /usr/lib/system/libdnsinfo.dylib

0x9487a000 - 0x94881ffd com.apple.NetFS (4.0 - 4.0) <AE731CFE-1B2E-3E46-8759-843F5FB8C24F> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x94882000 - 0x94886fff libGIF.dylib (??? - ???) <06E85451-F51C-31C4-B5A6-180819BD9738> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x94887000 - 0x9488affb com.apple.help (1.3.2 - 42) <B1E6701C-7473-30B2-AB5A-AFC9A4823694> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help

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0x9ad39000 - 0x9b1aeff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <312D0F58-B8E7-3F61-8A83-30C95F2EBEAA> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight

0x9b2ff000 - 0x9b40effb com.apple.DesktopServices (1.6.1 - 1.6.1) <9F02752A-617B-3AC7-BCA1-F040C105EDDE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x9b40f000 - 0x9b413ffa libcache.dylib (47.0.0 - compatibility 1.0.0) <56256537-6538-3522-BCB6-2C79DA6AC8CD> /usr/lib/system/libcache.dylib

0x9b721000 - 0x9b782ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x9b91d000 - 0x9bd1fff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

0x9bd20000 - 0x9bd95fff com.apple.Metadata (10.7.0 - 627.20) <1E7C8194-8CE4-3103-A3D1-8913238AF923> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

0x9bd96000 - 0x9bd96ff0 com.apple.ApplicationServices (41 - 41) <C48EF6B2-ABF9-35BD-A07A-A38EC0008294> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x9bdf9000 - 0x9be1eff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x9be1f000 - 0x9bf71fff com.apple.audio.toolbox.AudioToolbox (1.7.1 - 1.7.1) <7646E131-08EE-3D72-ADA2-4A61C562B36E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x9bf72000 - 0x9bf73ff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <2F4B35B2-706C-3383-AA86-DABA409FAE45> /usr/lib/system/libunc.dylib

0x9bf74000 - 0x9c32effb com.apple.SceneKit (2.1 - 125.1) <7BFC0028-18AC-3B49-8DDC-CB7A7359D4F7> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit

0x9c4c5000 - 0x9c4c8fff com.apple.AppleSystemInfo (1.0 - 1) <0E02BA66-4EA6-3EA1-8D81-3D0DE36F1CE8> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo

0x9c4c9000 - 0x9c525ff3 com.apple.Symbolication (1.2 - 83.1) <A458DFFA-0294-319F-9508-D29A39487B1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication

0x9c568000 - 0x9c56dffd libGFXShared.dylib (??? - ???) <820D744C-C641-3918-A72A-AC2E5276BCB6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

0x9c5ea000 - 0x9c64efff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x9c64f000 - 0x9c657ff3 liblaunch.dylib (392.35.0 - compatibility 1.0.0) <5FF5F6DE-32EE-3DEC-9DC4-2BC1D5797C82> /usr/lib/system/liblaunch.dylib

0x9c908000 - 0x9ca07ffb com.apple.DiskImagesFramework (10.7.2 - 331) <58D09F91-CC36-3CAD-9306-25BC8A5FD63E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 2

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 4227

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=210.3M resident=119.3M(57%) swapped_out_or_unallocated=91.0M(43%)

Writable regions: Total=139.4M written=5092K(4%) resident=9612K(7%) swapped_out=0K(0%) unallocated=130.0M(93%)

REGION TYPE VIRTUAL

=========== =======

ATS (font support) 31.9M

ATS (font support) (reserved) 4K reserved VM address space (unallocated)

CG backing stores 528K

CG image 12K

CG raster data 128K

CG shared images 3416K

CoreGraphics 8K

CoreServices 940K

IOKit 168K

MALLOC 75.8M

MALLOC guard page 48K

MALLOC_LARGE (reserved) 400K reserved VM address space (unallocated)

Memory tag=240 3040K

Memory tag=242 12K

Memory tag=243 4K

Memory tag=249 156K

Stack 66.5M

VM_ALLOCATE 19.1M

__CI_BITMAP 80K

__DATA 12.6M

__DATA/__OBJC 108K

__IMAGE 1256K

__IMPORT 4K

__LINKEDIT 44.0M

__OBJC 2520K

__OBJC/__DATA 76K

__PAGEZERO 4K

__TEXT 166.2M

__UNICODE 544K

mapped file 114.5M

shared memory 308K

shared pmap 6300K

=========== =======

TOTAL 550.3M

TOTAL, minus reserved VM space 549.9M

Is this what you asked for?

Report · May 11, 2012

Thanks Sam. That's what I was looking for. I've forwarded the crash log along to one of our Mac developers to see what they have to say, however I took a look and I suspect it's pretty generic (we appear to be crashing when we close down garbage collection.) I haven't seen this crash occur before, so I believe it's something specific with your system.

Could you try installing the AIR 3.3 beta release, or go back to an earlier version of AIR to see if any of those can install?

Adobe Community

Adobe Air installer is not opening on Mac