Skip navigation
2kidsmom
2kidsmom Calculating status...
Currently Being Moderated

Old mother board died, now need to transfer to new laptop.

May 4, 2012 12:07 PM

My old motherboard died in my PC, I got a new (way better) system and reloaded my Photoshop Elements. 

 

That works, however I know I am able to run it on two units, so I went to install on my new laptop only to be given a message that I needed to de-activate Photoshop on the old system.

  I can't deactivate the original, its dead.

 

I was able to get AutoCAD to reissue me a new product code to get my laptop going,  now where do I go to get Photoshop to get me a new code?????

 

Thank You!

339 Views   3 Replies   Latest reply: Barbara B., May 5, 2012 8:28 AM
 
Replies
  • Barbara B.
    Currently Being Moderated
    1. Barbara B.,
    May 4, 2012 12:28 PM   in reply to 2kidsmom
    Report

    If you're in the US:

     

    Software activation

    866-772-3623
    Available 24/7

     
    |
    Mark as:
  • 2kidsmom
    Currently Being Moderated
    2. 2kidsmom,
    May 5, 2012 8:19 AM   in reply to Barbara B.
    Report

    NOPE!

     

    I called this morning, got told to call back during business hours Mon-Fri.  

    Only thing available is automated, that does not address my issue.

     
    |
    Mark as:
  • Barbara B.
    Currently Being Moderated
    3. Barbara B.,
    May 5, 2012 8:28 AM   in reply to 2kidsmom
    Report

    Well, then call back then. That is the way to correct activation problems.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points