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AidySun
AidySun
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Does Adobe have InDesign SDK (not InDesign) support team?

Apr 24, 2012 5:19 AM

I'm facing a problem that may caused by the bug of InDesign SDK. Refer to http://forums.adobe.com/message/4323748#4323748 for details.

Does anyone know how to contact the InDesign SDK support?

 

Thanks.

579 Views   3 Replies   Latest reply: John Hawkinson, May 14, 2012 6:05 AM
 
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  • John Hawkinson
    5,513 posts
    Jun 25, 2009
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    1. John Hawkinson,
    May 5, 2012 5:00 PM   in reply to AidySun
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    (wow, no one answered this? Hopefully you already got your answer, but if not...)

     

    Yes. Just see http://www.adobe.com/support/programs/developer/incidentbundle/.

     
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  • AidySun
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    2. AidySun,
    May 14, 2012 3:09 AM   in reply to John Hawkinson
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    Thank you John.

    I asked the InDesign technical support for help. I am told that the SDK is supported by Adobe Server Support team and i have to but the support plan if i want to get help from them.

     

    Anyway, i'm looking for the workaround to avoid the issue.

     

    Thanks for your reply again.

     
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  • John Hawkinson
    5,513 posts
    Jun 25, 2009
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    3. John Hawkinson,
    May 14, 2012 6:05 AM   in reply to AidySun
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    I asked the InDesign technical support for help. I am told that the SDK is supported by Adobe Server Support team and i have to [buy] the support plan if i want to get help from them.

    I'm pretty sure you can purchase support for a single incident for a reasonable amount (I think it is either $140 or $200), so do not feel obligated to purchase a support plan.

     

    Anyhow, good luck!

     
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