Thank you to everyone who participated in our Forum reskin private beta. We received a lot of very helpful feedback that went a long way in helping us really understand what is most valuable and important to all of our members.
The Adobe Forums have not had a major design update since we originally launched on the Jive platform back in 2009. However, with the launch of Adobe Creative Suite 6 and the Adobe Creative Cloud, we expect that the Adobe Forums will become an even more essential resource for the entire Adobe community.
In fact, one of the major design goals was to create a more integrated user experience between the Creative Cloud, Adobe.com, and the Forums. Some of the major changes include:
This last goal, in particular, is the most exciting for all of us on the Adobe team – we understand that in a true community of experts, help is not a document. It’s a conversation. That conversation starts here – in this forum with this community. And the whole team here at Adobe, from design to engineering, honors that simple idea and we hope to share more exciting news with you over the coming months as we explore fresh ways to create connections, conversations, and content.
And yes, we know -- the new theme is still not 100% perfect so please continue to report bugs in the Known Issues thread. The team is listening and we will be responding quickly with new patches and bug fixes on a regular basis. In the meanwhile, we look forward to many, many great conversations to come!
John,
For the previous "update," I was involved in the beta. Maybe my being in the UK for a couple of weeks negated my contributions to this update. Sorry that I missed it, as I would have had volumes of contributions, and pleased to either make changes, or to not do some things.
I have lived through many changes to the Adobe forums, going back to the NNTP days, and this might be the worst, that I have experienced.
As things seem to be changing by the hour, after the ~ 2 hour shutdown, I will reserve my final comments, but each hour seems to make thing worse.
After a decade (actually longer) of work in the Adobe forums, this is a bad move, at least IMHO.
I wish you luck, and do appreciate what you are trying to do, but think that both of your hands might be tied behind your back.
Hun
In order to be helpful and not just complain, there's three specific things I don't like about the new skin.
First, there's no 'box' around the original post. It just hangs out there with the rest of the background. I don't like that. Every post should have some sort of 'box' within which it appears.
Second, the original post used to be in blue, very distinguishable from the replies. Subsequent posts from that OP were also in blue, again to distinguish it. Others' posts appeared with a white background, and my own appeared with a gray background. Now, everyone's post has the same plain grey background. That makes it more difficult to go back and look over what I've previously written, and more difficult to cull out posts from the OP in a thread. Changes should make things better, not worse. This current scheme is worse.
Third, most folks are right handed, and will move the mouse cursor off to the right when reading a thread. The Reply and other buttons should go back to being right justified, not left.
Hi Mark,
"the new theme is still not 100% perfect" and so I deliberately waited with my answer a little bit. In addition to this my previous speakers have mentioned, I'll show you the graphical representation on MY computer:
1. A rather insignificant navigation:
2. Presentation is unclean working here:
3. Problems with the character sets:
4. Confusing and a waste of space:
5. The font size or the screen display in my opinion are made too small and therefore difficult to read.
6. Not so important, but I like it and I miss them:
Where are the "points"? (correct answers helpful answers)
Hans-Günter
The primary list of known issues is here: http://forums.adobe.com/message/4382597
Points 1, 3, 4 and 5 will be resolved by clearing your browser cache, as I can see from the screencaps that you are still seeing elements of the old CSS. Point 2 is on the list of things to fix.
hans-g. wrote:
... what's about 1. - 5.? Has the "council" already taken note of these? Are they already known, dicussed, solved aso.?
I'd like to add a fourth and fifth issue to my list above.
Fourth, there are no post numbers any more. So we can no longer say, "Did you see the link in post 7?", or "Please answer the questions asked in post 2".
Fifth, the individual questions are spaced farther apart on the page, meaning you get fewer questions on the same sized page. How's that better?
And we users aren't the only ones who don't like this mess. This was posted by an Adobe employee. "Please, please, please tell the forum team on the forum that they read. It doesn't help to yell at us (the people who make the video software and who agree with you on this issue)."
Hi Jim: thanks for the feedback -- and the specific suggestions above. The team has been monitoring the reactions, inside and outside of the company, and we will be releasing some enhancements and fixes very soon.
I need to confirm the schedule with the team but, once that's done, I will share our detailed plans and schedule with all of you as soon as I can.
Thanks for your patience.
Here's another one for your tally. Upon first entering a forum, it's abnormal. All gray, no new post markers. Not good.
After entering a thread and going back, it looks normal. Like this...
It should always look like the second entry. The first is useless and requires the entering of a thread and backing out again to see things normally. Again, how's that better?
I generally like the new system. But they don't set the .css corectly for width.
Should never ever be hard code to specific size. Instead maximum width should be no more than 80-85% .
that way there is not to much wasted space and will not seem sparse.
And except for major titles should never be larger than Medium to Normal. Only major titles should be XX-Large.
Here is an example of one page on my wWeb site: http://www.phillipmjones.net/Pet/Boot_the_Cat.html
In it I have centered and the width set to about 60%. It should show up looking the same and take up the same space on the screen, for everyone. I specifically setup for this size for the look and for compatibility with Most Browsers. I tried for: SeaMonkey, FireFox, Camino, Opera, OperaNext, Omniweb, iCab, Chrome, Safari, Aurora. Looks the same in all. You are all welcome to look at the source to see how I have setup.
on the other hand the CSS used for these forums, are set up using specific numbers. Depending up screen size may be perfect for 21, 23, 30 in screen, but some using a laptop with 17", 15, 13" and under the preset size chops off or folds over creating a mess.
were it not for me using NoSquint! I wouldn't be able to read anything. Would be a super big mess. I reduce the Font maganification to 80% then I can the main magnification up 140% without affect font overlap if need
I have not complained over the past few years regarding the changes made to the forums - most of what was done didn't really change my experience so I adapted easily. The changes that have been recently introduced are simply terrible as far as visuals/layout go, to the point of being unreadable... especially when you have a posting title that is squished into a ~100 pixels of space...
And the loss of numerous useful features (information-related features) only helps to make whatever is being done seem more and more amateurish.
Hi Ned: where are you seeing this? Can you share the URL? And in what browsers? This looks like a (serious) bug and we will investigate asap.
And a quick FYI, the team has been following ALL of the feedback here and we will be releasing an update to address the issues very soon. As soon as I have an exact date, I will share with you all.
Mark Nichoson wrote:
- Dramatically simplified global navigation
So you're saying the fact that I can no longer jump directly to Adobe's main site by any link at the top of the page is a "dramatic simplification"? What if after reading something I really wanted to go buy a product?
The operation was a success, but was that the patient's last gasp I just heard?
-Noel
Mark Nichoson wrote:
Hi Ned: where are you seeing this? Can you share the URL? And in what browsers? This looks like a (serious) bug and we will investigate asap.
And a quick FYI, the team has been following ALL of the feedback here and we will be releasing an update to address the issues very soon. As soon as I have an exact date, I will share with you all.
I get it in all the forums I visit, even in this one:
(I scrolled down to get a long title). Firefox/Mac and Explorer/Win7. Could be related with showing my bokmarks at the left, for I don't get it in Safari (Mac or Win), although the space for titles does seem narrow while that for names looks too wide.
And this is in Safari/Win7, from http://forums.adobe.com/community/adobe_reader_forums/adobe_reader#/?p age=2 (again, looking for long titles):
Phillip, I don't know how many times we have discussed this, but I absolutely refuse to do anything out of the ordinary to get these forums working as they should. Except, of course, for trying to use Verdana instead of Arial the easy way, which is no longer available. Why should I waste time when I navigate perfectly and effortlessly in non-Adobe forums? And this comes from a company which is supossed to be a leader in this field...
What is this?
"Beachten Sie, dass Ihre Antwort von einem Moderator genehmigt werden muss, bevor sie im Forum gepostet werden kann." means something like: "Please note that your response be approved by a moderator before they will be posted on the forum."
Do we now have a censorship?![]()
What are you afraid of? Until now, the messages of the participants about SPAM, obscenities, etc., were sufficient to deter people from nonsense.
Hello,
ok
, and does it mean he (Drymetal) "Yeah, how often do you get good news in your spam folder? It goes to show that wading through thousands of viagra ads can be worthwhile." got the same message before sending?
... and by the way, 'cause it best put here, I would like to assist Jim Simon's recommendation from above: "there are no post numbers any more. So we can no longer say, "Did you see the link in post 7?".
Sincerely,
Hans-Günter
Pat Willener wrote:
"I see this kind of display on older computers with low screen resolution. The same forum looks good on higher screen resolution.
The point of the forum designers probably is: folks with old hardware shouldn't be using these forums."
Actually I have new hardware, including a widescreen monitor. But I do not choose to display everything fullscreen... never had to prior to now and don't plan to change my browsing preferences for one web site. I also don't intend to get into the bickering that folks in this forum are infamous for--it's amusing to watch, but not worth involving oneself in.
John C.
Here's another one for you to consider... try your window narrowing on the posting linked below. It is one of a few I have run into like it...
http://forums.adobe.com/thread/1001983?tstart=0
Here's what I get... (using IE)
Pat Willener wrote:
I see this kind of display on older computers with low screen resolution. The same forum looks good on higher screen resolution.
The point of the forum designers probably is: folks with old hardware shouldn't be using these forums.
I have a Computer with 17" with a display 1920 by 1200 with a NVIDA GeForce GT330M Graphics card and some of the items displayed on the forums is Fuzzy.
North America
Europe, Middle East and Africa
Asia Pacific