Amber,

The image is already transparent.  I've been able to us it in other applications without problem.  I'm thinking its a bug within RoboHelp 9.

Here it is within RoboHelp:

Here it is in a generated PDF:

I would think that the experience should be identical.

Thanks,

Rene.

Here is the code after adding the shading:

<p style="background-color: #c0c0c0;">To remove the system from your computer,

select <span style="font-style: italic;">Add/Remove Programs</span> from

the Control Panel. &#160;If you are using Windows Vista, select <span

     style="font-style: italic;">Programs and Features</span> from the

Control Panel. &#160;A selection will exist for Costimator. &#160;Select

Costimator and click the <span style="font-weight: bold;">[Add/Remove]</span>

button. Follow the on-screen instructions to remove the software.</p>

Here is the code after adding the image:

<p>&#160;</p>

<p style="background-color: #c0c0c0;">To <img src="Info_16.png" style="border: none;"

                                                 alt="" border="0" /> remove

the system from your computer, select <span style="font-style: italic;">Add/Remove

Programs</span> from the Control Panel. &#160;If you are using Windows

Vista, select <span style="font-style: italic;">Programs and Features</span>

from the Control Panel. &#160;A selection will exist for Costimator. &#160;Select

Costimator and click the <span style="font-weight: bold;">[Add/Remove]</span>

button. Follow the on-screen instructions to remove the software.</p>

Here's what it looks like after adding the image:

Thanks for your help!!

I'm using RoboHelp HTML 9.0.2.271

It's showing this way in the Design editor.  If I generate a PDF (Printed Documentation), it appears fine.

Thanks.