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smetvid
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Mac Book Pro 17" CS6 crashes when setting output to second monitor.

May 7, 2012 8:58 AM

I am testing out the trial version of Premiere CS6 and the program keeps crashing when I try to set the video output to my second monitor via a DVI connection.  Anybody else having this problem with the Mac version?

 

Mac Book Pro 17"

2.2Ghz I7

8 GB

AMD 6750M 1025MB

791 Views   7 Replies   Latest reply: smetvid, May 7, 2012 10:46 PM
 
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  • Kevin Monahan
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    1. Kevin Monahan,
    May 7, 2012 2:44 PM   in reply to smetvid
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    I have no problem connecting a monitor to my MacBook Pro via mini-DVI. I'm using one of the Apple monitors. Tell us a bit more about how you are connecting. You say DVI, but is it actually via mini-DVI cable? Is it a mini-DVI port? Are you sure it's not a Thunderbolt port?

     
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  • smetvid
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    2. smetvid,
    May 7, 2012 3:03 PM   in reply to Kevin Monahan
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    I am using a mini display port to DVI adapter and it is a thunderbolt port.

     

    I just tried it again and now it seems to be working.  I have tried it dozens of times and everytime it would do nothing and when I opened prefrences to change it back CS6 would lock up.

     

    I just tried it a couple more times by closing the program and openning it up again and now for whatever odd reason it seems to be working great.

     

    I also have been trying the trial version that was released last week but I have since removed that version since it wasn't a stable release but it had the same problem.  I am using the official trial version as of this morning and the problem was still there but now it is gone.

     

    Not sure what happened but no matter what I do it now works.  huh  Perhaps a left over preference file from the unstable version or something like that.

     
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  • Kevin Monahan
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    3. Kevin Monahan,
    May 7, 2012 3:06 PM   in reply to smetvid
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    Good news. I'm glad it's working for you after all.

     
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  • Jim Simon
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    4. Jim Simon,
    May 7, 2012 5:08 PM   in reply to smetvid
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    I am using a mini display port to DVI adapter and it is a thunderbolt port.

     

    Just for my own edification, how does that work?  I thought DisplayPort and Thunderbolt were two different protocols, with different ports and different cables.  I get the DP to DVI adapter, but how exactly does TB come into it?

     
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  • Todd_Kopriva
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    5. Todd_Kopriva,
    May 7, 2012 9:57 PM   in reply to Jim Simon
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    On Apple devices, there is a connector for carrying DVI and Thunderbolt. Different protocols and different wires, but one housing for the connector.

     
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  • Jim Simon
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    6. Jim Simon,
    May 7, 2012 10:40 PM   in reply to Todd_Kopriva
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    So you could plug either cable into the same port?  Sort of like a combo 1/4" - XLR connector on some pro audio gear?

     
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  • smetvid
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    7. smetvid,
    May 7, 2012 10:46 PM   in reply to Jim Simon
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    Thunderbolt has replaced the mini display port on Mac computers.  It still carries the display port path however and any mini display port adapter works exactly like it did when it was just a display port on the computers.  Thunderbolt basically does the same thing but also adds this massive pipe of bandwidth to the connection that thunderbolt can use.  Since mini display port technology doesn't carry the extra stuff for thunderbolt your monitor has to be the last item on your chain of thunderbolt devices.

     
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