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I can't install CS5.5 master collection on windows 7

May 7, 2012 6:57 AM

Tags: #cs5.5 #install #windows #trial #adobe_download_assistant

Dear,

 

I can't install CS5.5 master collection trial on my windows 7 desktop,

it allways get stock when installing adobe help (7%) or adobe story (25%).

I unintall and reintall 5 times, I never get beyond 25%.
I also tried to use your offical clearn tool, don't work.
clearn all regs, don't work.
clearn all remmain files, don't work.

system info:

windows 7 64bit ultimate

8G DDR3 Ram

ATI FirePro V4800

 

Can anyone help me with this issue ?

 

And I also found that adobe download assistant will get freeze on my windows 7 desktop.

 

It's all work fine on my MBA

 
Replies
  • Currently Being Moderated
    May 7, 2012 8:14 AM   in reply to chentony

    Do you receive any error messages when you try to install?  Have you tried running the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to see if it identify what is causing your difficulties?

     
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  • Currently Being Moderated
    May 7, 2012 9:17 AM   in reply to chentony

    Excellent great to hear!  Enjoy Creative Suite 6!

     
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  • Currently Being Moderated
    May 9, 2012 8:43 AM   in reply to chentony

    If you are below the minmium system requirements then your results can be quite unpredicatable in how the software performs.  I would recommend upgrading to SP1 at least.  You may want to take the time to download any additional Windows updates which are available as well.

     
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  • Currently Being Moderated
    May 10, 2012 9:49 AM   in reply to chentony

    I would recommend installing both the 32-bit and 64-bit version of the software.  For more information regarding the benefits of having both versions please review 64-bit OS benefits, limitations | Photoshop CS4, CS5, CS6 - http://helpx.adobe.com/photoshop/kb/64-bit-os-benefits-limitations.htm l.

     
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