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Problems Installing Photoshop CS6

May 7, 2012 1:24 PM

Tags: #photoshop #mac #collection #master #cs6

I downloaded a trial of photoshop CS6 and today i remove it moving it to the Trash (Mac OS X) and now i can't install the photoshop of the Master Collection

How I can do?

Help me please

Thanks

1090 Views 4 Replies Latest reply: Josep Lancharro, May 11, 2012 7:29 AM

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1. Jeff A Wright,

May 7, 2012 2:02 PM in reply to Josep Lancharro

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This is due to the steps performed for removing the software. Please try using the uninstaller located at /Applications/Utilities/Adobe Installers.

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2. Josep Lancharro,

May 10, 2012 11:02 AM in reply to Jeff A Wright

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It doesn't work, photoshop CS6 doesn't appear.

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3. Jeff A Wright,

May 10, 2012 11:27 AM in reply to Josep Lancharro

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If the uninstaller is still not working please try using the Cleaner tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html. I would recommend again trying the uninstaller to remove the entire Master Collection first prior to running the Cleaner tool.

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4. Josep Lancharro,

May 11, 2012 7:29 AM in reply to Jeff A Wright

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Okay it works thank you!

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Problems Installing Photoshop CS6

May 7, 2012 1:24 PM

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