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pete424
pete424
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Cannot download LR4 trial

May 7, 2012 2:34 PM

I am a CC customer, waiting for Fridays unveiling.  I am a CS5 Photoshop and Lightroom 3 user.  I was very anxious to try these new programs so I downloaded the trial and installed Photoshop CS6 no problem but the download link for the Lightroom 4 trial appears not to work.

783 Views   7 Replies   Latest reply: pete424, May 7, 2012 4:26 PM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    May 7, 2012 4:09 PM   in reply to pete424
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    In what way is it not working?  I was just able to successfully initiate the trial download.  Are you receiving an error message?  Have you tried initiating the download using a different web browser?

     
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  • pete424
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    2. pete424,
    May 7, 2012 4:15 PM   in reply to Jeff A Wright
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    When I get to the page to download I get an error message saying "Only secure content is shown" and the yellow download button does nothing.  I am logged in.

     
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  • pete424
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    3. pete424,
    May 7, 2012 4:17 PM   in reply to pete424
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    screen shotLightroom.JPG

     
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  • Jeff A Wright
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    4. Jeff A Wright,
    May 7, 2012 4:18 PM   in reply to pete424
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    Try a different browser.  It appears whatever browser you are using, I think that might be Firefox?, is protecting you from downloading.

     
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  • pete424
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    5. pete424,
    May 7, 2012 4:19 PM   in reply to Jeff A Wright
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    I am using ie 9.

     
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  • Jeff A Wright
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    6. Jeff A Wright,
    May 7, 2012 4:21 PM   in reply to pete424
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    Ok then use Chrome or Firefox or attempt to adjust your security settings in Internet Explorer.

     
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  • pete424
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    7. pete424,
    May 7, 2012 4:26 PM   in reply to Jeff A Wright
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    I quickly installed Firefox and it started the download right after a warning about un-encripted contact.  Thank you for your help.

     
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