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Cascade Foothills Gal
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How obtain new download of Elements 9--purchased product

May 7, 2012 6:49 PM

Photoshop elements 9 purchased a year or two ago. 

 

System redone last couple days(Mac OS10.6.8).   When opening Elements 9 I get the following:  "Configuration error. Please uninstall adn reinstall the product.  I do not seem to have the original download for this product.  All done on-line, first trial, then purchase. I need to download product again apparently.  Help!  Need this.

 
Replies
  • Currently Being Moderated
    May 7, 2012 7:04 PM   in reply to Cascade Foothills Gal

    Log in to your account on adobe.com and see if your PSE9 download link is still available.

     

    Ken

     
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  • Currently Being Moderated
    May 7, 2012 7:28 PM   in reply to Cascade Foothills Gal

    I'm the Windows Guy, so someone running on Apple's product will have to jump in here....

     

    Ken

     
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  • Currently Being Moderated
    May 7, 2012 7:39 PM   in reply to Cascade Foothills Gal

    Cool.

     

    Ken

     
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