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The Loft Photo
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I purchased CS5 -free upgrade to CS6

May 7, 2012 3:53 PM

I purchased CS5 in April of this year... At purchase I was informed I could get a free upgrade to CS6 ... How do I upgrade?

 
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  • Trevor Dennis
    5,912 posts
    May 24, 2010
    Currently Being Moderated
    May 7, 2012 4:09 PM   in reply to The Loft Photo

    How did you obtain CS5?  If you got it at the Adobe online store, then go back and the info will no doubt be there.  If you bought a DVD, then I would expect instructions to be on the case, or on a read me file on the DVD.  

     
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  • Trevor Dennis
    5,912 posts
    May 24, 2010
    Currently Being Moderated
    May 7, 2012 5:37 PM   in reply to The Loft Photo

    That sounds like an online store.  If so, have you tried logging on to your account, and checking 'My orders'?   I am not sure how the free upgrade would work, and I have a feeling that trying to phone Adobe is going to be a long and frustrating experience.

     

    There are quite a few Google hits HERE

     
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