I am having a major problem with email for a site we have just launched. The client used to host their Wordpress website through BlueHost, using Automattic's own domain management tool (which allows NS/DNS changes). They were using GMail for their email (email@example.com) and had altered the MX record to point their email to GMail.
Anyway, we set the nameservers to the BC nameservers on Thursday, altering the NS records using Automattic's domain tools.The website went across okay, with 12 hours it was showing the BC website. The problem we are having is the email. I set up sales@ on the BC system and can successfully use this through the BC webmail system, although we have had a couple of emails go astray. The other email address the client has is bookings@ which I can't add just now because she had used this address to set up a partner trial months ago (I have asked Adobe to remove this address). I am currently waiting for the BC guys to remove this so I can go in to the BC admin and add it as an email address of the new site.
Here is the weird bit; when you send an email to bookings@ it shows up in the GMail account! How is it possible that emails sent to two accounts on the same server can go to two different servers?! Apparently the GMail bookings@ isn't sending out consistently, sometimes people get the email, sometimes not. Does it sound like there's some sort of conflict?
We bascially want sales@ and bookings@ to run on the BC system and to drop the GMail service. Any ideas?
Here is the lookup: http://who.is/dns/twinemarketing.com/
Europe, Middle East and Africa