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PE10 playback issues; other open pages get stuck on my playback

Mar 27, 2012 8:09 PM

Tags: #premiere_elements_10 #pe10 #playback_stalled #playback_frozen #windowsxp

Hello everyone to my issue.

I am working on a project and as I playback my timeline, I am unable to watch the video. It either gets stuck on the first glimpse of the video, or the internet tabs I open get stuck inside the playback.

What do I do?

1250 Views   15 Replies   Latest reply: VDOSurfer, May 8, 2012 9:22 AM
 
Replies
  • John T Smith
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    1. John T Smith,
    Mar 27, 2012 8:45 PM   in reply to orderbs
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    More information needed for someone to help

    -http://forums.adobe.com/message/4200840

    -http://forums.adobe.com/thread/416679

     
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  • orderbs
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    2. orderbs,
    Mar 27, 2012 9:08 PM   in reply to John T Smith
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    Answers to first forum

    -The source of the footage is from VLC media player and in a .mov

    -My playback has worked before, but not accurately. It would be slower than what the sound was, and might freeze a little before jumping to where the media and audio belonged.

    -I'm not sure of the quesetion in the first forum you sent where it says "What other software are you running?" Are you talking about software in general or software similar to PE10?

    -My computer hardware has  67.2 GB in disk with an additional 2.02 GB.

     
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  • nealeh
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    3. nealeh,
    Mar 28, 2012 2:39 AM   in reply to orderbs
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    Try working through this PrE Hanging, or Crashing - Some Tips

     

    We need to know a lot more detail about your computer, your video footage (screenshots from GSpot please), how you got it onto your computer whether you have red lines across your timeline, your project setting, and more. So work through this Got a Problem? How to Get Started as well.

     

    Cheers,

    --

    Neale

    Insanity is hereditary, you get it from your children

     
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  • Bill Hunt
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    4. Bill Hunt,
    Mar 28, 2012 10:48 AM   in reply to orderbs
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    Sorry, but a few more questions:

     

    What is the CODEC of those MOV files, output from VLC?

    How fast is your processor - your CPU?

    In your Timeline, is there a red line above your MOV Clips?

     

    Good luck,

     

    Hunt

     
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  • orderbs
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    5. orderbs,
    Mar 29, 2012 9:17 PM   in reply to Bill Hunt
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    I got the videos on computer with my Canon PowerShot EOPH 300 HS and it's cord.

    The CODEC is avc1 ... I don't know what output from vlc means

    I don't know if this is the speed: x86 Family 15 Model 4 Stepping 9 GenuineIntel ~3066 Mhz

    The redline is above my MOV clip

     
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  • nealeh
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    6. nealeh,
    Mar 30, 2012 6:50 AM   in reply to orderbs
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    orderbs wrote:

     

    The redline is above my MOV clip

     

    That means that the project setting you selected for your project is incorrect. The articles referenced include links to the free product 'GSpot'. This will analyse your clip and if you can post a screenshot of its analysis that will better help us to identify the correct project setting.

     

    Cheers,

    --

    Neale

    Insanity is hereditary, you get it from your children

     
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  • orderbs
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    7. orderbs,
    Mar 30, 2012 3:21 PM   in reply to nealeh
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    The screenshot is too large for me to upload.

    Here's the information

    Video:

    Codec-avc1 Name-H.264 Status-Codec Status Undetermined

    t:

    Len-1:35.303 Frms-2,285 kbps-35033 Qf-0.705

    Pics/s-23.976 Frames/s-23.976

    d:

    pic(w x-1920 x 1080

    sar-1.778(16:9)           dar-1.778 (16:9)

    container:

    qt  : Apple Quick Tie (.Mov/QT)

    - CAEP: <unknown>

    File Type: QuickTime (.MOV

    Mime Type: video/quicktime

    Recommended Display Size: 1920 x 1080

    Audio:

    Codec-  sowt: 16-bit signed little-endi ....

     
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  • orderbs
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    8. orderbs,
    Apr 10, 2012 8:27 PM   in reply to Bill Hunt
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    Could you help me out?

     
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  • nealeh
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    9. nealeh,
    Apr 11, 2012 3:35 AM   in reply to orderbs
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    You still haven't provided most of the information requested in Replies 1 & 3, without which advice is pretty much guesswork.

    orderbs wrote:

     

    Video:

    Codec-avc1 Name-H.264 Status-Codec Status Undetermined

    Pics/s-23.976 Frames/s-23.976

    pic(w x-1920 x 1080

    sar-1.778(16:9)           dar-1.778 (16:9)

     

    Try creating a new project using the DSLR> 1080p> 1080p24 and import your clip to that. In timeline view does it still show red lines the length of the timeline immediately after adding the clip?

     

    1.png

     

    Cheers,

    --

    Neale

    Insanity is hereditary, you get it from your children

     
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  • orderbs
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    10. orderbs,
    Apr 24, 2012 11:01 PM   in reply to nealeh
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    Yes the red lines appear above my clips.

    Recently I noticed a box that pops up reminding me to update software. It doesn't say which one but says is the reason why playback is not working. Any suggestions?

     
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  • nealeh
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    11. nealeh,
    Apr 25, 2012 3:25 AM   in reply to orderbs
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    Unless you provide the information requested (see replies 1 & 3), everything would be guesswork.

     

    Cheers,

    --

    Neale

    Insanity is hereditary, you get it from your children

     
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  • Robert J. Johnston
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    12. Robert J. Johnston,
    Apr 26, 2012 2:09 AM   in reply to nealeh
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    One thing is for certain, a Pentium 4, 3GHz machine is not powerful enough to play back high-definition 1920x1080 AVC/H.264 video smoothly. It doesn't matter which project you put it in. Come to think of it, you actually need a red line so you can press Enter to get a green line and an easier to play MPEG-2 proxy file.

     

    But really, a much more powerful computer is needed, one with an Intel i7 or i5 processor. I would go with the i7.

     
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  • orderbs
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    13. orderbs,
    May 7, 2012 8:08 PM   in reply to nealeh
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    I just found out what software. It says to update the display software. How?

     
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  • Bill Hunt
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    14. Bill Hunt,
    May 7, 2012 9:02 PM   in reply to orderbs
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    What is your video card/chip?

     

    What is the installed video driver?

     

    In general, one can go to the mfgr's. Web site, download and install the latest driver (read the instructions). If one has an HP, Lenovo, Dell, or similar, then they may need to go to the computer's mfgr's. Web site for the latest driver, as they often tweak the drivers from nVidia, or AMD/ATI, and one should use their version.

     

    Good luck,

     

    Hunt

     
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  • VDOSurfer
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    15. VDOSurfer,
    May 8, 2012 9:22 AM   in reply to Bill Hunt
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    Not saying anything new here; kind of summarizing the information. You mentioned that in addition to PrE not being able to play back, the videos in your browser also struggle to play back when PrE is running. This indicates that either the display driver is bad (or at least the part of the driver that is used commonly between PrE and the browser does playback). And/Or the CPU is not powerful enough. Check the CPU usage when the playback is attempted. You can see this in the Task Manager when playback is going on (Press Ctrl+Esc and set the option to "Always On Top" in the Options Menu of the Task Manager) And as mentioned earlier, Pentium (I think you mean a P4) is not nearly powerful enough.

     

    Try and let us know.

     
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