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distiller asks for serial over and over

May 6, 2012 11:37 PM

Tags: #adobe #serial #distiller #cs5.5.

hi, installed the CS5standard trial, then later bought it, uninstalled the trial, installed the bought version, entered serial. but now when i open Distiller, he asks me to enter serial - i do, and its the right serial, he accepts - and asks me again, and again.

so he doesn´t accept the serial and open the programm. what can i do??


i appreciate any help, thanks!


(i can´t find anything in programms that indicates that the trial version is still there, only adobe air uninstaller is older - shall i uninstall this?! it´s got nothing to do with CS, right?)


answers can also go to

  • Currently Being Moderated
    May 7, 2012 12:04 AM   in reply to myriampa

    Move the following File on the Desktop and then check:-


    • On Windows XP and Windows Vista, the cache.db file is located in Program Files\Common Files\Adobe\Adobe PCD\cache
    • On Mac OS X, the cache.db file is located in Library/Application Support/Adobe/Adobe PCD/cache
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  • Currently Being Moderated
    May 8, 2012 4:36 AM   in reply to myriampa

    Thanks for the update...

    Mark as:

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