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Adobe Reader X, No Find Results

Apr 26, 2012 6:03 AM

Tags: #no #x #not #image #pdf #adobe #find #reader #select #does

Hi guys and girls,

 

I have a problem here.

 

I know you had this question tons of times but it is different from all the other.

 

When I use the Find option in Adobe Reader X it comes out with no result, I am 100% sure that the word is in the document since i can see it.

The PDF is not scanned and so no image. Alse the text is selectable and copyable.

 

Could it be something in the options?

 

OS = W7 Enterprise SP1 64bit

 

I hope you guys can help me out.

Thanks in advance,

 

Kevin

1443 Views   8 Replies   Latest reply: KePen, May 8, 2012 3:05 AM
 
Replies
  • KePen
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    1. KePen,
    May 3, 2012 1:41 AM   in reply to KePen
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    I just found out that it is NOT related to one of the options.

    The person with this problem send a copy to me and I am able to use the Find option with succes.

     

    Is this fixable or is it a problem we just have to accept the way it is?

     

    Thanks in advance,

     

    Kevin

     
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  • Pat Willener
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    2. Pat Willener,
    May 3, 2012 8:09 PM   in reply to KePen
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    Is this happening just with one specific PDF, or any PDF file - e.g. http://helpx.adobe.com/content/dam/help/attachments/Acrobat_Reader_Rel easeNote_10.1.3.pdf ?

     
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  • Nikhil.Gupta
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    3. Nikhil.Gupta,
    May 4, 2012 12:48 AM   in reply to KePen
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    And please do ask that person that is he seeing the issue when PDF is opneed in browser or when PDF opened in Adobe Reader itself. If it is only in browser, ask the person to use 32-bit Internet Explorer and not the 64-bit one.

     
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  • KePen
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    4. KePen,
    May 6, 2012 11:42 PM   in reply to Nikhil.Gupta
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    this is happening with one specific PDF, although i can search in it with good results.

    he does not open the PDF in a browser.

     
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  • Nikhil.Gupta
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    5. Nikhil.Gupta,
    May 7, 2012 1:03 AM   in reply to KePen
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    Hi KePEn,

     

    Please make sure he is using the latest version od Adobe Reader i.e. 10.1.3.

     

    What exactly is the problem, is he able to search only the first instance and not the others?

     
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  • KePen
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    6. KePen,
    May 7, 2012 2:03 AM   in reply to Nikhil.Gupta
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    That shouldn't be the problem since the whole company is running the exact same version, and he is the only one with the problem.

    also he cannot search anything, doesn't matter what you type. even if you type an a it gives no results.

     
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  • Nikhil.Gupta
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    7. Nikhil.Gupta,
    May 7, 2012 9:48 AM   in reply to KePen
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    Hi KePen,

     

    Please try the following:

     

    1. Open Reader and go to Edit->Preferences->Search.

    2. Click "Purge Cache contents" and uncheck "Enable fast find".

     

    Hope this solves his problem.

     
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  • KePen
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    8. KePen,
    May 8, 2012 3:05 AM   in reply to Nikhil.Gupta
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    Hi Nikhil,

     

    It worked thank you very much.

     
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